Question 1

The Environmental Protection Agency has constructed the above network for a project and estimated the most likely times in weeks for the various activities.What is the critical path?

Accepted Answer

A) 18 weeks 
B) 24 weeks 
C) 26 weeks 
D) 45 weeks 
E) 52 weeks

Question 2

Which of the following is NOT an advantage of contracting?

Accepted Answer

A)  greater efficiency 
B)  frees public administrators from routine details 
C)  makes it easier to tell where the public sector begins and ends 
D)  increases flexibility 
E)  can be used to promote social and economic objectives

Question 3

What are the two basic methods or institutions for obtaining the "full and open competition" established by the Federal Acquisition Regulation (FAR)?

Accepted Answer

A)  equitable adjustment and the US Court of Federal Claims 
B)  sealed bidding and competitive negotiation 
C)  Federal Property and Administrative Services Act and the Office of Procurement Policy 
D)  sealed offer and competitive offer 
E)  closed bidding and open bidding

Question 4

What are the strengths and weaknesses of a management-by-objectives system?

Accepted Answer

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Question 5

Why do some think public-private partnerships are an attractive way to deliver services?

Accepted Answer

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Question 6

What is compliance management?

Accepted Answer

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Question 7

In contrast to contracting, franchises, grants, and other arrangements between the public sector and the private sector, _______________ suggest that both sectors share risks and responsibilities.

Accepted Answer

A)  vouchers 
B)  voluntary associations 
C)  divestitures 
D)  public corporations 
E)  partnerships

Question 8

Which of the following statements about management by objectives (MBO) is INCORRECT?

Accepted Answer

A)  A disadvantage of MBO is that managers are frequently reluctant to give feedback. 
B)  MBO is a process whereby superior and subordinate managers of an organization jointly identify its common goals 
C)  Organizations that effectively use MBO are 44.6% more productive than those that don't. 
D)  MBO can cause employees to neglect important unmeasurable parts of their jobs. 
E)  MBO can reduce the amount of paperwork within an organization.

Question 9

To make a clear statement about its commitment to quality and accuracy, a police department would most likely use

Accepted Answer

A)  matrix algebra 
B)  expediters 
C)  ISO 9000 
D)  compliance management 
E)  golden fleece awards

Question 10

In The Challenger Launch Decision, Diane Vaughn suggests a mechanism she calls:

Accepted Answer

A)  the mature team 
B)  escalation 
C)  normalization of deviancy 
D)  shifting the burden 
E)  limits to success

Question 11

Explain reengineering and discuss its limits.

Accepted Answer

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Question 12

Suppose that you are writing a position paper to persuade the management of your agency to accept your idea.You might write a paper in which you present all the details and computations that you find important.Or you might say to yourself, "What I am trying to do is to convince management.If they are going to be convinced, what has happened? I'll have to meet their objections.Now what are those objections likely to be?" If you take the latter approach, you are probably using a process Richard F.Elmore calls:

Accepted Answer

A)  lateral thinking 
B)  backward mapping 
C)  scenario writing 
D)  brainstorming 
E)  thinking like a CEO

Question 13

Why is the distinction between micromanagement and management-by-exception important?

Accepted Answer

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Question 14

In the case study "Friendly Fire," how did practical drift occur?

Accepted Answer

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Exam 9: Implementation