Question 1

According to the formula for the motivating potential score of a job,the most important elements in deciding motivation potential are

Accepted Answer

A)  skill variety and autonomy.
B)  task significance and task identity.
C)  autonomy and feedback.
D)  skill variety and feedback. C

Question 2

In a supermarket study,cashiers rotated through different departments had lower stress levels and less pain in their necks and shoulders.

Accepted Answer

A) True 
 B)False  True

Question 3

Job rotation

Accepted Answer

A)  is breaking down jobs into their simplest components and assigning them to employees so that each person will perform a few tasks in a repetitive manner.
B)  refers to expanding the tasks performed by employees to add more variety.
C)  involves moving employees from job to job at regular intervals.
D)  allows workers more control over how they perform their own tasks. C

Question 4

If you answer 90% of the questions right on an exam,you get an A,if you get 80% correct,you get a B,and so on.This approach to grading an exam uses a(n)__________ _________ criteria.

Accepted Answer

The answer of If you answer 90% of the questions...

Question 5

Companies can reduce the temptation to behave unethically by

Accepted Answer

A)  rewarding only those who reach high goals.
B)  rewarding everyone including those who completely missed their goals.
C)  withholding rewards from those who are demonstrating unethical behaviors.
D)  providing small recognitions for all behaviors even if the behavior has unethical overtones so that no employee feels like he has been singled out.

Question 6

Research on performance appraisal suggests

Accepted Answer

A)  performance appraisal ratings are usually used only for feedback purposes.
B)  employees are always well aware of the basis for their evaluations.
C)  as organizations become flatter,there is less need for multiple appraisal perspectives like those of peers,customers and subordinates.
D)  feedback is most effective if it immediately follows high or low performance.

Question 7

Job specialization can

Accepted Answer

A)  increase the number of employees needed to complete the job.
B)  minimize training costs.
C)  lead to greater motivation among employees.
D)  be very effective in rapidly changing environments.

Question 8

Are there any downsides to goal setting? Explain.

Accepted Answer

The answer of Are there any downsides to goal setting?...

Question 9

Discuss some of the research on goal setting and performance appraisal in other cultures.

Accepted Answer

The answer of Discuss some of the research on goal...

Question 10

The performance appraisal meeting is the most important component of a performance appraisal.

Accepted Answer

A) True 
 B)False

Question 11

One of the dimensions of structural empowerment is

Accepted Answer

A)  meaningful work.
B)  confidence that you can perform the job.
C)  feeling that one has autonomy at work.
D)  access to information.

Question 12

_______________ is (are)a downside to goal setting.

Accepted Answer

A)  Learning decreases
B)  Adaptability increases
C)  Developing broadmindedness
D)  Ethical problem decreases

Question 13

An auto assembly worker who works on the left rear wheel bolts on Monday,the right front headlight screws on Tuesday,the front grille connectors on Wednesday,the right rear wheel bolts on Thursday and the left front screws on Friday is working under a ________ ____________ system.

Accepted Answer

The answer of An auto assembly worker who works on...

Question 14

Quality expert Edward Deming has advocated for abolishing performance appraisals in the workplace.

Accepted Answer

A) True 
 B)False

Question 15

What is the difference between felt empowerment and structural empowerment?

Accepted Answer

The answer of What is the difference between felt empowerment...

Question 16

_____________ has been identified as the most important psychological state affected by job characteristics.

Accepted Answer

The answer of _____________ has been identified as the most...

Question 17

Describe one key feature of Frederick Taylor's scientific management philosophy.

Accepted Answer

The answer of Describe one key feature of Frederick Taylor's...

Question 18

In a pay system based upon commission,rewarding only sales volume could encourage salesmen to heavily discount merchandise.

Accepted Answer

A) True 
 B)False

Question 19

______________________is the process in which a rater or raters evaluate an employee's performance.

Accepted Answer

The answer of ______________________is the process in which a rater...

Question 20

Which of the following is a reason why Nucor Steel is so effective at motivating its employees?

Accepted Answer

A)  The incentive system penalizes lower performers and places strict limits on how much can be made by those that perform well.
B)  The firm has a centralized structure that retains decision making at upper levels in the organization.
C)  Employees have the opportunity to fix problems that they see occurring during production.
D)  Employees are only promoted from within the organization.

Exam 6: Designing a Motivating Work Environment

According to the formula for the motivating potential score of a job,the most important elements in deciding motivation potential are

In a supermarket study,cashiers rotated through different departments had lower stress levels and less pain in their necks and shoulders.

Job rotation

If you answer 90% of the questions right on an exam,you get an A,if you get 80% correct,you get a B,and so on.This approach to grading an exam uses a(n)__ _ criteria.

Companies can reduce the temptation to behave unethically by

Research on performance appraisal suggests

Job specialization can

Are there any downsides to goal setting? Explain.

Discuss some of the research on goal setting and performance appraisal in other cultures.

The performance appraisal meeting is the most important component of a performance appraisal.

One of the dimensions of structural empowerment is

_______________ is (are) a downside to goal setting.

An auto assembly worker who works on the left rear wheel bolts on Monday,the right front headlight screws on Tuesday,the front grille connectors on Wednesday,the right rear wheel bolts on Thursday and the left front screws on Friday is working under a ____ system.

Quality expert Edward Deming has advocated for abolishing performance appraisals in the workplace.

What is the difference between felt empowerment and structural empowerment?

_____________ has been identified as the most important psychological state affected by job characteristics.

Describe one key feature of Frederick Taylor's scientific management philosophy.

In a pay system based upon commission,rewarding only sales volume could encourage salesmen to heavily discount merchandise.

______________________is the process in which a rater or raters evaluate an employee's performance.

Which of the following is a reason why Nucor Steel is so effective at motivating its employees?