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If the Medical Assistant Has Transferred a Telephone Call, but the Light

Question 14

Multiple Choice

If the medical assistant has transferred a telephone call, but the light for that extension continues to blink, what does it mean?


A) The caller is talking to the intended recipient.
B) The caller has been accidentally disconnected.
C) The call has gone to the recipient's voicemail.
D) The intended recipient has not yet answered the telephone.

Correct Answer:

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