Question 1

Information systems that are designed to provide support for effective decision making are called operational support systems.

Accepted Answer

A) True 
 B)False

Question 2

Ron is a salesperson and is visiting one of his largest clients. Before the visit, he reviewed the client's past purchases. Ron used the firm's ________ system.

Accepted Answer

A)  executive information 
B)  decision support 
C)  database management 
D)  enterprise resource planning

Question 3

Margaret would like her company to fund a worthwhile project and has accumulated valuable charts and graphs regarding market shares, territories, and projected sales. In order to achieve maximum impact, Margaret should communicate her information to the company's senior executives using a ________.

Accepted Answer

A)  staging software 
B)  desktop publishing 
C)  presentation software 
D)  production software

Question 4

An intranet blocks outsiders without valid passwords from entering its network by incorporating both software and hardware.

Accepted Answer

A) True 
 B)False

Question 5

The person who directs a firm's management information systems and related computer operations is often called the ________.

Accepted Answer

A)  financial advisor 
B)  chief information officer 
C)  executive information manager 
D)  chief executive officer

Question 6

MATCHING
Complete the following using the terms listed.
-_____ consist of raw facts and figures that may or may not be relevant to business decisions.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)database
Q)cloud computing
R)botnet

Question 7

Describe at least two ways in which common cybercrimes occur.

Accepted Answer

The answer of Describe at least two ways in which...

Question 8

Brandon is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. Brandon is using an ________.

Accepted Answer

A)  expert system 
B)  enterprise resource planning system 
C)  executive support system 
D)  application service provider

Question 9

Unlike Wi-Fi 's relatively limited geographic coverage area, generally around 300 feet, a single _____ access point can provide coverage over many miles.

Accepted Answer

A)  intranet 
B)  VPN 
C)  Wi-Max 
D)  VoIP

Question 10

Salvador downloaded some company information into a spreadsheet so that he could work on it at home. When he returned to work, he inserted his memory card into his company computer. Within minutes, all of his hard drive files were corrupted. The most likely cause of this was a(n) ________.

Accepted Answer

A)  malfunctioning computer 
B)  intranet failure 
C)  computer virus 
D)  bad operating system

Question 11

MATCHING
Complete the following using the terms listed.
-A secure connection between two points on the Internet is known as a(n) _____.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)database
Q)cloud computing
R)botnet

Question 12

Raxstock.com, an online retailer, desires to find shopping trends of its customers to make advertising campaigns more effective. Therefore, it uses a special type of program that works through the Internet and gathers this information secretly from customer's browsing history. In the context of security and ethical issues affecting information systems, Raxstock.com is using a _____.

Accepted Answer

A)  worm 
B)  botnet 
C)  spyware 
D)  bug

Question 13

MATCHING
Complete the following using the terms listed.
-A(n) _____ is an executive responsible for managing a firm's information system and related computer technologies.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)database
Q)cloud computing
R)botnet

Question 14

Jose purchases a new game for his computer. He loads the program onto the computer's hard drive. Jose has purchased a(n) ________.

Accepted Answer

A)  output device 
B)  processing device 
C)  application software 
D)  operating system

Question 15

Broxton, an information technology manager at Baron Inc., needs intranet in the new building that the company has purchased. Instead of spending money on wired network, Broxton decides that he will use a wireless intranet service. He needs intranet around 300-feet radius. Broxton can provide wireless intranet using _____ in the building.

Accepted Answer

A)  botnet 
B)  Wi-Fi 
C)  Wi-Max 
D)  VoiP

Question 16

Which of the following is a reason for the increasing popularity of notebook computers?

Accepted Answer

A)  more computing capacity than midrange systems 
B)  limited displays 
C)  faster processing speeds 
D)  higher prices

Question 17

Provide the five important tasks for off-site data storage.

Accepted Answer

The answer of Provide the five important tasks for off-site...

Question 18

Define databases and describe how they are obtained and their uses.

Accepted Answer

The answer of Define databases and describe how they are...

Question 19

All of the following devices are computer hardware EXCEPT a ________.

Accepted Answer

A)  monitor 
B)  printer driver 
C)  fax machine 
D)  mouse

Question 20

A virus can remain dormant for a period of time on a computer.

Accepted Answer

A) True 
 B)False

Exam 14: Using Technology to Manage Information

Information systems that are designed to provide support for effective decision making are called operational support systems.

Ron is a salesperson and is visiting one of his largest clients. Before the visit, he reviewed the client's past purchases. Ron used the firm's ________ system.

Margaret would like her company to fund a worthwhile project and has accumulated valuable charts and graphs regarding market shares, territories, and projected sales. In order to achieve maximum impact, Margaret should communicate her information to the company's senior executives using a ________.

An intranet blocks outsiders without valid passwords from entering its network by incorporating both software and hardware.

The person who directs a firm's management information systems and related computer operations is often called the ________.

MATCHING Complete the following using the terms listed. -_____ consist of raw facts and figures that may or may not be relevant to business decisions.

Describe at least two ways in which common cybercrimes occur.

Brandon is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. Brandon is using an ________.

Unlike Wi-Fi 's relatively limited geographic coverage area, generally around 300 feet, a single _____ access point can provide coverage over many miles.

Salvador downloaded some company information into a spreadsheet so that he could work on it at home. When he returned to work, he inserted his memory card into his company computer. Within minutes, all of his hard drive files were corrupted. The most likely cause of this was a(n) ________.

MATCHING Complete the following using the terms listed. -A secure connection between two points on the Internet is known as a(n) _____.

MATCHING Complete the following using the terms listed. -A(n) _____ is an executive responsible for managing a firm's information system and related computer technologies.

Jose purchases a new game for his computer. He loads the program onto the computer's hard drive. Jose has purchased a(n) ________.

Which of the following is a reason for the increasing popularity of notebook computers?

Provide the five important tasks for off-site data storage.

Define databases and describe how they are obtained and their uses.

All of the following devices are computer hardware EXCEPT a ________.

A virus can remain dormant for a period of time on a computer.