Question 1

Which reward system would be appropriate to reward an individual's performance when managers can measure performance objectively,employee turnover is high and there is a consensus on work goals?

Accepted Answer

A)  flexible benefits plan 
B)  profit-sharing plan 
C)  skill-based pay 
D)  none of these are appropriate

Question 2

Discuss the benefits of setting ethical goals and describe a situation that you have observed in which goal setting lead to unethical behavior.

Accepted Answer

The answer of Discuss the benefits of setting ethical goals...

Question 3

MBO stands for management by objectives.

Accepted Answer

A) True 
 B)False

Question 4

Ishka,a recently transferred supervisor,has been criticized in several recent performance reviews for being too harsh and judgmental in his treatment of subordinates.Consequently,Ishka should probably avoid which of the following performance management systems?

Accepted Answer

A)  skill based pay 
B)  profit sharing 
C)  management by objectives 
D)  informal reward programs

Question 5

When an employee attains a high level of performance,rewards are important inducements for individuals to continue performing at that level.

Accepted Answer

A) True 
 B)False

Question 6

The advantages of skill-based pay include all of the following except:

Accepted Answer

A)  it motivates employees to gain and use new skills 
B)  it provides flexibility in utilizing the workforce 
C)  it can increase productivity while decreasing supervisory costs 
D)  there is no limit to how high an employee can move up

Question 7

Individuals who are both satisfied with and committed to an organization are more likely to stay with it and accept the challenges that it presents than are individuals who are less satisfied and committed.

Accepted Answer

A) True 
 B)False

Question 8

______ provide employees with a portion of the company's earnings

Accepted Answer

A)  Profit-sharing plans 
B)  Skill-based pay plans 
C)  Informal rewards 
D)  none of these are appropriate

Question 9

____ is the process of specifying desired outcomes toward which individuals,teams,departments,and organizations will strive and is intended to increase organizational efficiency and effectiveness.

Accepted Answer

A)  Management by objectives 
B)  Motivation 
C)  Performance management 
D)  Goal setting

Question 10

At Blanchard Training and Development in San Diego,California,leaders have established the Eagle Award to recognize legendary service to customers-one of the organization's goal.This is a skill based pay program.

Accepted Answer

A) True 
 B)False

Question 11

One of the positive aspects of flexible benefit programs is they allow employees to make important decisions about their finances and to match their needs with their benefit programs.

Accepted Answer

A) True 
 B)False

Question 12

Describe the effects of goal setting on job satisfaction and performance.

Accepted Answer

The answer of Describe the effects of goal setting on...

Question 13

All of the following are reasons why flexible benefit plans have become popular except:

Accepted Answer

A)  they highlight the economic value of many benefits to employees 
B)  the organization doesn't have to know what is best for each employee 
C)  they allow employees to make important decisions about their personal finances 
D)  they reduce the overall cost of benefits to the organization

Question 14

Flexible benefit plans are often called:

Accepted Answer

A)  benefit selection plans 
B)  cafeteria-style benefit plans 
C)  bonus plans 
D)  buffet selection options

Question 15

List at least 3 of the factors that affect the ability of rewards to motivate individuals or teams to high performance.

Accepted Answer

The answer of List at least 3 of the factors...

Question 16

The two attributes of goals necessary for an organization to achieve success are goal clarity and ____.

Accepted Answer

A)  goal power 
B)  goal consistency 
C)  goal difficulty 
D)  goal agreement

Question 17

Which of the following does not effect the ability of rewards to motivate individuals or teams to high performance:

Accepted Answer

A)  timeliness 
B)  availability 
C)  performance contingency 
D)  consistency

Question 18

Describe at least two limitations of goal setting.

Accepted Answer

The answer of Describe at least two limitations of goal...

Question 19

Being ____ means goals should be stated in precise rather than vague terms.

Accepted Answer

A)  specific 
B)  attainable 
C)  challenging 
D)  measurable

Question 20

For performance based-reward systems to work,leaders should ask employees what they value.

Accepted Answer

A) True 
 B)False

Exam 7: Motivation: Goal Setting and Reward Programs

Which reward system would be appropriate to reward an individual's performance when managers can measure performance objectively,employee turnover is high and there is a consensus on work goals?

Discuss the benefits of setting ethical goals and describe a situation that you have observed in which goal setting lead to unethical behavior.

MBO stands for management by objectives.

Ishka,a recently transferred supervisor,has been criticized in several recent performance reviews for being too harsh and judgmental in his treatment of subordinates.Consequently,Ishka should probably avoid which of the following performance management systems?

When an employee attains a high level of performance,rewards are important inducements for individuals to continue performing at that level.

The advantages of skill-based pay include all of the following except:

Individuals who are both satisfied with and committed to an organization are more likely to stay with it and accept the challenges that it presents than are individuals who are less satisfied and committed.

______ provide employees with a portion of the company's earnings

____ is the process of specifying desired outcomes toward which individuals,teams,departments,and organizations will strive and is intended to increase organizational efficiency and effectiveness.

At Blanchard Training and Development in San Diego,California,leaders have established the Eagle Award to recognize legendary service to customers-one of the organization's goal.This is a skill based pay program.

One of the positive aspects of flexible benefit programs is they allow employees to make important decisions about their finances and to match their needs with their benefit programs.

Describe the effects of goal setting on job satisfaction and performance.

All of the following are reasons why flexible benefit plans have become popular except:

Flexible benefit plans are often called:

List at least 3 of the factors that affect the ability of rewards to motivate individuals or teams to high performance.

The two attributes of goals necessary for an organization to achieve success are goal clarity and ____.

Which of the following does not effect the ability of rewards to motivate individuals or teams to high performance:

Describe at least two limitations of goal setting.

Being ____ means goals should be stated in precise rather than vague terms.

For performance based-reward systems to work,leaders should ask employees what they value.