Question 1

According to Hersey and Blanchard,"member readiness" refers to the extent to which members are willing and able to work together..

Accepted Answer

A) True 
 B)False

Question 2

Leaders in almost all world cultures are motivated by a desire for personal achievement and high status..

Accepted Answer

A) True 
 B)False

Question 3

In mature and highly productive groups,a laissez-faire leader may be a good match for the group..

Accepted Answer

A) True 
 B)False

Question 4

Autocratic leaders may be effective during a serious crisis when there's not enough time to hold a group discussion..

Accepted Answer

A) True 
 B)False

Question 5

A supervisor threatens to dismiss any member of the sales team who does not meet the sales quota by the end of the quarter.What type of power is this leader using?

Accepted Answer

A) Persuasive power 
B) Coercive power 
C) Reward power 
D) Informational power 
E) Expert power

Question 6

Your group has chosen Madeleine as its leader because she has demonstrated strong organizational and problem-solving skills as well as a talent for motivating members and resolving conflict.What type of power does Madeleine have?

Accepted Answer

A) Referent power 
B) Coercive power 
C) Informational power 
D) Legitimate power 
E) Persuasive power

Question 7

What is the name of the phenomenon is which women are more likely to rise to positions of organization leadership in times of crisis,and men are more likely to be given or take over those positions in prosperous times?

Accepted Answer

A) The Glass Ceiling 
B) The Glass Cliff 
C) The Mirror Model 
D) The Poisoned Bottle 
E) The Poisoned Pen

Question 8

As the leader of his group,Sean's leadership goal is to serve the needs of followers by motivating them to collaborate with one another in pursuit of a common goal.Sean is demonstrating the focus of a Servant Leader..

Accepted Answer

A) True 
 B)False

Question 9

Raphael has been assigned the leadership task of managing an office in which most of the employees are young or new to the company.He decides that when problems or setbacks occur,he will not blame the group or its members.Instead,he will use the situation as a teachable moment and make sure members accept personal responsibility for a problem and its consequences.He will also look for situations in which group members can assume leadership responsibilities.Which of the following leadership functions in the 5M Model of Leadership Effectiveness does Raphael's behavior exemplify?

Accepted Answer

A) Modeling leadership behavior 
B) Motivating members 
C) Managing group process 
D) Making decisions 
E) Mentoring members

Question 10

Jim Collins,author of Good to Great,claims that unless you are willing to keep your ego in check for the sake of the group,you won't be an effective leader.In other words,you must seek a balance between

Accepted Answer

A) task and maintenance functions. 
B) professional will and personal humility. 
C) mentoring members and making decisions. 
D) autocratic and democratic leadership. 
E) managing and leading.

Question 11

Charismatic leaders often possess referent power,expert power,and the ability to get members excited and highly involved in the task..

Accepted Answer

A) True 
 B)False

Question 12

In his book,Good to Great,Jim Collins claims that effective leaders act modestly,do not boast,and shun public glorification..

Accepted Answer

A) True 
 B)False

Question 13

Reward power works best in groups in which the leader controls something that members value..

Accepted Answer

A) True 
 B)False

Question 14

A designated leader is selected by group members or by an outside authority..

Accepted Answer

A) True 
 B)False

Question 15

Fiedler's Contingency Model of Leadership Effectiveness claims that there are two important dimensions to every leadership situation: the level of leader charisma and the level of leader power..

Accepted Answer

A) True 
 B)False

Question 16

Hersey and Blanchard's selling stage of leadership is similar to Tuckman's storming stage of group development..

Accepted Answer

A) True 
 B)False

Question 17

According to Fiedler's Contingency Model of Leadership Effectiveness,task-motivated leaders gain satisfaction from completing a task even if the cost is bad feelings between the leader and group members..

Accepted Answer

A) True 
 B)False

Question 18

Your text defines cultural synergy as "a leadership goal and approach that brings culturally diverse members together to create a more productive and supportive communication climate based on the combined strengths,perspectives,and skills of members." Accordingly,which is the first step in the four-step method of achieving cultural synergy that begins the process of helping both the leader and members form a stronger and more collaborative group?

Accepted Answer

A) Identify the cultural assumptions held by a few or all group members. 
B) Identify any intercultural problems among a few or all group members. 
C) Ask questions that encourage group members to apply the thinking styles and distinctive skills of their culture to group tasks. 
D) Discuss how cultural similarities and differences help explain why group members think and act as they do. 
E) Use cultural diversity as a resource that fosters cultural synergy.

Question 19

Position power includes reward and coercive power whereas personal leadership power includes legitimate and informational power..

Accepted Answer

A) True 
 B)False

Question 20

Which of the following examples of power is an example of personal power?

Accepted Answer

A) Legitimate power 
B) Reward power 
C) Expert power 
D) Coercive power 
E) Informational power

Exam 8: Conflict and Cohesion in Groups

According to Hersey and Blanchard,"member readiness" refers to the extent to which members are willing and able to work together..

Leaders in almost all world cultures are motivated by a desire for personal achievement and high status..

In mature and highly productive groups,a laissez-faire leader may be a good match for the group..

Autocratic leaders may be effective during a serious crisis when there's not enough time to hold a group discussion..

A supervisor threatens to dismiss any member of the sales team who does not meet the sales quota by the end of the quarter.What type of power is this leader using?

Your group has chosen Madeleine as its leader because she has demonstrated strong organizational and problem-solving skills as well as a talent for motivating members and resolving conflict.What type of power does Madeleine have?

What is the name of the phenomenon is which women are more likely to rise to positions of organization leadership in times of crisis,and men are more likely to be given or take over those positions in prosperous times?

As the leader of his group,Sean's leadership goal is to serve the needs of followers by motivating them to collaborate with one another in pursuit of a common goal.Sean is demonstrating the focus of a Servant Leader..

Jim Collins,author of Good to Great,claims that unless you are willing to keep your ego in check for the sake of the group,you won't be an effective leader.In other words,you must seek a balance between

Charismatic leaders often possess referent power,expert power,and the ability to get members excited and highly involved in the task..

In his book,Good to Great,Jim Collins claims that effective leaders act modestly,do not boast,and shun public glorification..

Reward power works best in groups in which the leader controls something that members value..

A designated leader is selected by group members or by an outside authority..

Fiedler's Contingency Model of Leadership Effectiveness claims that there are two important dimensions to every leadership situation: the level of leader charisma and the level of leader power..

Hersey and Blanchard's selling stage of leadership is similar to Tuckman's storming stage of group development..

According to Fiedler's Contingency Model of Leadership Effectiveness,task-motivated leaders gain satisfaction from completing a task even if the cost is bad feelings between the leader and group members..

Position power includes reward and coercive power whereas personal leadership power includes legitimate and informational power..

Which of the following examples of power is an example of personal power?