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    Marketing Study Set 12
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    Exam 18: Customer Relationship Management CRM
  5. Question
    What Do CRM Systems Use to Enable Individualized Contact with Customers
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What Do CRM Systems Use to Enable Individualized Contact with Customers

Question 98

Question 98

Multiple Choice

What do CRM systems use to enable individualized contact with customers?


A) customer feedback surveys
B) marketing research studies
C) technology that automates interactions
D) database sorting programs

Correct Answer:

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