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    Computing
  3. Study Set
    Managing the Information Technology Resource
  4. Exam
    Exam 13: Measuring, Reporting, and Controlling
  5. Question
    Each of the Following Is a Primary Area That Needs
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Each of the Following Is a Primary Area That Needs

Question 32

Question 32

Multiple Choice

Each of the following is a primary area that needs to be established for all service level agreements except:


A) tools.
B) expectations.
C) renewal/renegotiation.
D) measurements.

Correct Answer:

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