Question 1

In the context of the 7 S model of organizational alignment, which of the following statements is true of staffing?

Accepted Answer

A)  It represents the most important S in the 7 S model. 
B)  It helps create alignment between goals, skills, and environmental needs. 
C)  It includes recruitment, hiring, training, promotion, and compensation. 
D)  It is the ability of an individual to perform tasks.

Question 2

Noel, the CEO of a firm operating in the electronics industry, wants to change the environmental trends, store keeping facilities, and distribution strategy by creating a new plan for the production plant immediately.This need for change can be achieved by _____.

Accepted Answer

A)  generating urgency 
B)  building a guiding coalition 
C)  creating a response profile 
D)  refreezing

Question 3

Turner Inc., a manufacturer of athletic shoes, decides to assign responsibility to capture a particular market to its functional manager and product manager, wherein both the managers will equally share the assigned responsibilities.The company believes that both strong functional expertise and nuanced product knowledge play vital roles in creating competitive advantage.Which of the following organizational elements is exemplified in this case?

Accepted Answer

A)  Strategy 
B)  Structure 
C)  Style 
D)  Skill

Question 4

A well-established pharmaceutical company has built a number of mechanisms to promote innovation.As part of this initiative, it provided an opportunity to its employees to work on projects that interest them.It also arranged for a weekly brainstorming session to gather and consolidate innovative ideas and approaches.This is an example of _____.

Accepted Answer

A)  empowering individuals 
B)  building a guiding coalition 
C)  creating a response profile 
D)  communicating a vision

Question 5

Walter Gary Corp., a multinational consumer electronics firm, set up several branches around the globe to cater to the needs of its global customers and expand its reach.As part of this initiative, it appointed vice presidents of marketing and vice presidents of finance and accounting for every geographical region.In the context of the 7 S model of organizational alignment, this is an example of _____.

Accepted Answer

A)  strategy 
B)  structure 
C)  style 
D)  skill

Question 6

Gonkie Inc., strives to create shared values by focusing on respect for the individual and extraordinary customer service.It works to create these shared values by sharing stories with its associates and managers that provide examples of the behavior they want to encourage.Which of the following is exemplified in this case?

Accepted Answer

A)  Scorecard 
B)  Strategy 
C)  Skills 
D)  Superordinate goals

Question 7

Which of the following statements is true about strategy?

Accepted Answer

A)  It represents the most important S in the 7 S model. 
B)  It refers to the priorities, values, and virtues that members of an organization see as important. 
C)  It includes recruitment, hiring, training, promotion, and compensation. 
D)  It is the ability of an individual to perform tasks.

Question 8

Richardson Corp., a biotechnology company, wants to hire people who have the abilities to perform tasks, maintain interpersonal relationships, and focus on values of the organization.In the context of the 7 S model of organizational alignment, which of the following best exemplifies Richardson's approach?

Accepted Answer

A)  Scorecard 
B)  Hard triangle 
C)  Guiding coalition 
D)  Soft square

Question 9

Austin Inc., a media firm, wants to link its employees' day-to-day activities to its impact on the overall strategy.Which of the following will help the company in this case?

Accepted Answer

A)  Empowerment of action 
B)  Principle of line of sight 
C)  Creation of a response profile 
D)  Communication of a vision

Question 10

Robinson Inc., a manufacturer of smartphones, focuses on moving from its one set of strategic plans to another by increasingly engaging itself with customer services.It feels that it is important to increase the quality of products to increase and retain its customer base.Which of the following phases of organizational change is exemplified in this case?

Accepted Answer

A)  Unfreezing 
B)  Hard triangle 
C)  Changing 
D)  Refreezing

Question 11

In the context of the 7 S model of organizational alignment, which of the following statements is true of structure?

Accepted Answer

A)  It represents the most important S in the 7 S model. 
B)  It helps create alignment between goals, skills, and environmental needs. 
C)  It includes recruitment, hiring, training, promotion, and compensation. 
D)  It is the ability of an individual to perform tasks.

Question 12

Write a note on the principle of line of sight.

Accepted Answer

The answer of Write a note on the principle of...

Question 13

Reyes Corp., an event management firm, permits its employees to dress up for work in shorts, T-shirts, and flip-flops.In the context of the 7 S model of organizational alignment, which of the following is exemplified in this case?

Accepted Answer

A)  Structure 
B)  Strategy 
C)  Skills 
D)  Style

Question 14

Walker and Harris are senior research fellows at a global non-profit organization.They are working on a project that studies the growth trend of a multinational corporation, Garcia Inc.When Walker and Harris decide to consolidate their study findings, Walker is of the opinion that Garcia is in the 'change process' phase, while Harris believes that the company is in the 'refreeze' phase.Which of the following statements, if true, would strengthen Harris' belief?

Accepted Answer

A)  Garcia Inc. publicly admits that the current situation is not working. 
B)  Garcia Inc. formalizes and institutionalizes its new growth strategies. 
C)  Garcia Inc. adopts a trial and error method to decide on the best growth strategy. 
D)  Garcia Inc. decides to adapt to its environment and learn new growth-inducing behaviors.

Question 15

Which of the following statements is true about the principle of line of sight?

Accepted Answer

A)  It helps to overcome the limited perspectives of individual organizational members. 
B)  It means moving from one set of behaviors and activities to another. 
C)  It is often successful by trial and error. 
D)  It provides the fundamental motivation for change.

Question 16

Gonzalez Inc., a leather-processing company, realizes that the current strategies have decreased the productivity.It makes a clear break with past actions and develops new strategies to be successful.Which of the following phases of organizational change is best exemplified in this case?

Accepted Answer

A)  Unfreezing 
B)  Hard triangle 
C)  Soft square 
D)  Changing

Question 17

In the context of the 7 S model of organizational alignment, _____ refers to the plan, process, and related activities that create and sustain a competitive advantage for a firm in its target markets.

Accepted Answer

The answer of In the context of the 7 S...

Question 18

A group of influential people from all levels in an organization that support and lead the change effort is called a _____.

Accepted Answer

The answer of A group of influential people from all...

Question 19

Which of the following statements is true of the refreezing phase of organizational change?

Accepted Answer

A)  It allows organizations to maintain the progress they made through change. 
B)  It involves formalizing and institutionalizing new behaviors, methods, processes, or routines. 
C)  It is the phase where an organization engages in a trial and error process. 
D)  It provides the fundamental motivation for change.

Question 20

A company revises its pay grades to motivate its employees.The details of the revised pay grades are distributed to the employees through a memo or a post on the company's intranet site.This is an example of _____.

Accepted Answer

A)  generating urgency 
B)  building a guiding coalition 
C)  creating a response profile 
D)  communicating a vision

Exam 12: Implementing Strategy