Question 1

Which of the following statements is true of the changing phase of organizational change?

Accepted Answer

A)  It entails moving away from certain actions, policies, or strategies before adopting anything new. 
B)  It means moving from one set of behaviors and activities to another. 
C)  It involves formalizing and institutionalizing new behaviors, methods, processes, or routines. 
D)  It provides the fundamental motivation for change.

Question 2

Rafael, the chief executive officer of a chemical firm, believes that concentrating on the hard triangle of the 7 S model will help bring in the necessary organizational alignment in a relatively short period of time.Which of the following statements, if true, would strengthen Rafael's belief?

Accepted Answer

A)  Changing the style or shared values of an organization is a less burdensome task for the top management. 
B)  The organizational element of strategy is often difficult to codify. 
C)  The elements of strategy, structure, and systems can help an organization to quickly reach the desired level of change within an organization. 
D)  The elements of style and skills are often easy to codify and can speed up the process of change in an organizational structure.

Question 3

What are the eight steps to successful change?

Accepted Answer

The answer of What are the eight steps to successful...

Question 4

Rimezine Inc., a pharmaceutical company, incurred losses in the current quarter due to low customer demand.It recognized and publicly admitted that the current strategies of the company are not producing acceptable results.The company is in the _____ phase of organizational change.

Accepted Answer

A)  unfreezing 
B)  hard triangle 
C)  soft square 
D)  changing

Question 5

Which of the following statements is true of skills?

Accepted Answer

A)  It represents the most important S in the 7 S model. 
B)  It helps create alignment between goals, skills, and environmental needs. 
C)  It includes recruitment, hiring, training, promotion, and compensation. 
D)  It refers to the abilities of individuals, groups, or organizations to perform tasks.

Question 6

Porben Inc., a specialist educational firm, targets public universities, job fairs, and job portals during its recruitment process.It provides on-the-job training to the new employees of the company.In the context of the 7 S model of organizational alignment, which of the following is exemplified in this case?

Accepted Answer

A)  Structure 
B)  Strategy 
C)  Style 
D)  Staffing

Question 7

Mark Dinewell Inc., a well-established restaurant chain has vice presidents for different geographic regions and functional managers for each of those regions.Which of the following organizational elements is exemplified in this case?

Accepted Answer

A)  Strategy 
B)  Structure 
C)  Style 
D)  Skill

Question 8

Godwel Inc., an insurance company, wants to assign accountability for particular tasks.It wants to measure the performance of every unit of the company.Which of the following organizational elements will help Godwel accomplish the given task?

Accepted Answer

A)  Strategy 
B)  Structure 
C)  Style 
D)  Skill

Question 9

An organization believes that each division of services is a separate business.Each division of the organization includes all the functions needed to run that business.This is an example of a(n) _____.

Accepted Answer

A)  M-form structure 
B)  strategy 
C)  guiding coalition 
D)  soft square

Question 10

RandallCollins Inc., a wholesale fuel distributor, develops a new strategy that creates and sustains a competitive advantage in its target markets.However, it aims at making this alteration a part of its operations.Which of the following phases of organizational change is exemplified in this case?

Accepted Answer

A)  Unfreezing 
B)  Hard triangle 
C)  Changing 
D)  Refreezing

Exam 12: Implementing Strategy