Question 1

Which sentence below is an acceptable paraphrase of the statement, "I failed the test-I might as well drop out of school"?

Accepted Answer

A)  Don't feel so bad; you'll do better next time. 
B)  If you had studied instead of going out the night before, you'd have done O.K. 
C)  I've failed tests, too. I know how bad it feels. 
D)  Because you failed the test, you feel like a failure in college.

Question 2

You can increase your listening effectiveness by __________ and objective listening, nonjudgmental and __________ listening, __________ and depth listening, __________ listening.

Accepted Answer

The answer of You can increase your listening effectiveness by...

Question 3

Understanding emotionally is not important in empathic listening.

Accepted Answer

A) True 
 B)False

Question 4

Explain what makes listening active and explain the techniques.

Accepted Answer

The answer of Explain what makes listening active and explain...

Question 5

When listening to criticism, suspend your personal frame of reference.

Accepted Answer

A) True 
 B)False

Question 6

Three techniques in the process of active listening are questioning, paraphrasing, and expressing understanding.

Accepted Answer

A) True 
 B)False

Question 7

Many Asian cultures prefer direct speech.

Accepted Answer

A) True 
 B)False

Question 8

Women use listening to

Accepted Answer

A)  play up expertise. 
B)  dominate the conversation. 
C)  build rapport and the relationship. 
D)  avoid having to take a position.

Question 9

In regulating __________ and __________ listening, use the following guidelines: Listen to verbal and nonverbal messages; listen to content and relationship messages; do not disregard literal meaning in an attempt to uncover more hidden meaning.

Accepted Answer

The answer of In regulating __________ and __________ listening, use...

Question 10

Three suggestions for listening with empathy are to seek to understand both __________ and __________; avoid __________ listening; beware of the __________ factor.

Accepted Answer

The answer of Three suggestions for listening with empathy are...

Exam 5: Interpersonal Listening

Which sentence below is an acceptable paraphrase of the statement, "I failed the test-I might as well drop out of school"?

You can increase your listening effectiveness by and objective listening, nonjudgmental and listening, and depth listening, listening.

Understanding emotionally is not important in empathic listening.

Explain what makes listening active and explain the techniques.

When listening to criticism, suspend your personal frame of reference.

Three techniques in the process of active listening are questioning, paraphrasing, and expressing understanding.

Many Asian cultures prefer direct speech.

Women use listening to

In regulating and listening, use the following guidelines: Listen to verbal and nonverbal messages; listen to content and relationship messages; do not disregard literal meaning in an attempt to uncover more hidden meaning.

Three suggestions for listening with empathy are to seek to understand both and ; avoid listening; beware of the factor.