Question 1

The strength of an individual's desire to work for a company because he/she feels obligations from others to do so is continuance commitment.

Accepted Answer

A) True 
 B)False

Question 2

A prejudicial attitude is made up of several elements, including:

Accepted Answer

A)  a negative stereotype. 
B)  an evaluative judgment. 
C)  a behavioral predisposition. 
D)  All of these.

Question 3

Research shows that the relationship between job satisfaction and job performance is:

Accepted Answer

A)  very strong, the higher the satisfaction the better the performance. 
B)  nonexistent, satisfaction has no relationship to organizational productivity. 
C)  positive but not strong, satisfaction does somewhat impact performance. 
D)  one that depends on the time of supervision and the level of control the employee has.

Question 4

Training on how to help others alleviate misunderstanding that may result from cultural differences would involve which of the following tools of skills-based training?

Accepted Answer

A)  Cross-cultural understanding 
B)  Facilitation skills 
C)  Flexibility and adaptability 
D)  Intercultural communication

Question 5

Use of the term "glass ceiling" is reserved for describing sources of discrimination against women.

Accepted Answer

A) True 
 B)False

Question 6

Attitudes are made up of three basic components including:

Accepted Answer

A)  a behavioral component. 
B)  a self-efficacy component. 
C)  an affective component. 
D)  an organizational commitment component.

Question 7

Organizational commitment:

Accepted Answer

A)  is unrelated to job satisfaction. 
B)  has a much stronger relationship to job satisfaction than job performance does. 
C)  is a function of employee attitude based on the management style of their managers. 
D)  is synonymous with job satisfaction.

Question 8

Feelings of organizational commitment are enhanced by:

Accepted Answer

A)  enriching individual's jobs. 
B)  centralizing control and responsibility. 
C)  the use of progressive discipline to align individual values with the organization's values. 
D)  improving hygiene factors at work.

Question 9

Job satisfaction levels tend to be:

Accepted Answer

A)  higher for jobs that are more creatively fulfilling. 
B)  higher for jobs that allow workers to have a sense of accomplishment. 
C)  lower for jobs that involve rudimentary skills. 
D)  All of the above.

Question 10

The practice of staying away from the job when scheduled to work is referred to as:

Accepted Answer

A)  employee withdrawal. 
B)  absenteeism. 
C)  voluntary turnover. 
D)  involuntary malingering.

Question 11

The use of gain-sharing plans and other such long-term compensation techniques is one way to:

Accepted Answer

A)  manage the hygiene factors that improve organizational commitment. 
B)  use recruitment to select new people whose values match the company's values. 
C)  align the interests of the employees with those of the company. 
D)  enrich jobs and make employees feel more responsible.

Question 12

When a prospective employee has many job options available, which type of commitment is affected?

Accepted Answer

A)  Continuance commitment 
B)  Affective commitment 
C)  Normative commitment 
D)  Associative commitment

Question 13

A prejudice represents negative attitudes toward the members of specific groups based solely on the fact that they are members of those groups.

Accepted Answer

A) True 
 B)False

Question 14

Cultivating the patience to take new and different approaches when dealing with others who are different would require ________.

Accepted Answer

A)  cognitive evaluation 
B)  established accountability 
C)  flexibility and adaptability 
D)  facilitation skills

Question 15

A primary reason for absenteeism is:

Accepted Answer

A)  dislike for a superior. 
B)  poor performance. 
C)  a lack of motivation. 
D)  dissatisfaction with the job.

Question 16

People who are able to select their benefits tend to feel ________ with their jobs.

Accepted Answer

A)  more satisfied 
B)  less satisfied 
C)  less control 
D)  None of the above.

Question 17

Identify the most common forms of prejudice in the American workplace today.

Accepted Answer

The answer of Identify the most common forms of prejudice...

Question 18

People are likely to enjoy high levels of satisfaction on new jobs that they have taken in response to dissatisfaction in their old job. This is known as:

Accepted Answer

A)  hangover effect. 
B)  social information processing. 
C)  honeymoon effect. 
D)  unfolding model of turnover.

Question 19

Why should an organization strive for an affectively committed workforce?

Accepted Answer

The answer of Why should an organization strive for an...

Question 20

White men now represent less than ________ percent of the American workforce.

Accepted Answer

A)  50 
B)  40 
C)  30 
D)  20

Exam 6: Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

The strength of an individual's desire to work for a company because he/she feels obligations from others to do so is continuance commitment.

A prejudicial attitude is made up of several elements, including:

Research shows that the relationship between job satisfaction and job performance is:

Training on how to help others alleviate misunderstanding that may result from cultural differences would involve which of the following tools of skills-based training?

Use of the term "glass ceiling" is reserved for describing sources of discrimination against women.

Attitudes are made up of three basic components including:

Organizational commitment:

Feelings of organizational commitment are enhanced by:

Job satisfaction levels tend to be:

The practice of staying away from the job when scheduled to work is referred to as:

The use of gain-sharing plans and other such long-term compensation techniques is one way to:

When a prospective employee has many job options available, which type of commitment is affected?

A prejudice represents negative attitudes toward the members of specific groups based solely on the fact that they are members of those groups.

Cultivating the patience to take new and different approaches when dealing with others who are different would require ________.

A primary reason for absenteeism is:

People who are able to select their benefits tend to feel ________ with their jobs.

Identify the most common forms of prejudice in the American workplace today.

People are likely to enjoy high levels of satisfaction on new jobs that they have taken in response to dissatisfaction in their old job. This is known as:

Why should an organization strive for an affectively committed workforce?

White men now represent less than ________ percent of the American workforce.