Li Is an Accountant by Training, Although He Now Works

Multiple Choice

Li is an accountant by training, although he now works in human resources. There are problems within his department: employees are fighting with each other, morale is low, etc. But when asked how his department is doing, Li reports they are right on target with their compensation figures, their turnover rates, and their training expenses. Li's misperception is a function of the perceptual bias of:

A) selective perception.
B) the similar-to-me effect.
C) fundamental attribution error.
D) the first-impression error.