Which of the Following Is an Example of the Service

Multiple Choice

Which of the following is an example of the service quality assurance?

A) A doctor is highly trained in a particular specialty.
B) Employees are always visible in a hotel lobby dusting or otherwise cleaning up.
C) A college professor who returns a student's call on the same day.
D) Flight attendants on a customer's regular route learn what type of beverages the customer drinks and what magazines the customer reads.