Multiple Choice
Which of the following statements is true of using a strategic buffer in bad-news messages?
A) A strategic buffer is an opening that is relevant to the message but does not state the bad news.
B) A strategic buffer is used to deliver the message directly without a preceding explanation.
C) A strategic buffer is used to convey bad news without hurting the sentiments of the reader.
D) A strategic buffer is an opening that is not relevant to the topic of the message.
E) A strategic buffer is used when the writer wants to avoid offering an alternative solution to the reader.
Correct Answer:
Verified
Correct Answer:
Verified
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