A Researcher Used Five Likert Items to Make Up an Attitude

Multiple Choice

A researcher used five Likert items to make up an attitude toward cross-functional teams in the workplace. Two of the items were worded negatively, so the research changed the values of those items by subtracting their value from 6. What is this researcher doing?

A) reverse coding
B) cross-validating
C) data reduction
D) inverting the items