Jenny Is Having a Difficult Time Using Her New Word

Multiple Choice

Jenny is having a difficult time using her new word processing program. While typing a document, she presses the Esc key and suddenly the monitor screen on her computer turns black. She presses the Esc key again and nothing happens. When she finally reboots the system, she hears a long beep followed by two short beeps. She watches in disbelief at what appears to be a dead computer and wonders what she did wrong to make the computer break. As an observing technician, what would you tell Jenny?

A) Jenny, it wasnʹt you. It was the word processor that messed things up.
B) Jenny, you hit the wrong command at the wrong time, and it overloaded the computerʹs circuits.
C) Jenny, although you did not do anything wrong, you really have to be more careful on what keys you strike when using your computer.
D) Jenny, striking the Esc key and the computer problem is coincidental. You are having some type of video problem.