Multiple Choice
Which of the following is FALSE regarding committed customers?
A) They are unlikely to consider additional information when making a purchase.
B) They are resistant to competitors' marketing efforts.
C) They are less likely to forgive an occasional product or service failure.
D) They are likely to be a source of positive word-of-mouth.
E) They are more profitable to the firm than mere repeat purchasers.
Correct Answer:

Verified
Correct Answer:
Verified
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