Multiple Choice
The exchange of advice and information between group members can occur _____.
A) directly in the form of WOM when one individual seeks information from another
B) directly in the form of WOM when one individual volunteers information
C) indirectly through observation as a by-product of normal group interaction
D) A and B
E) A, B, and C
Correct Answer:
Verified
Correct Answer:
Verified
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