Exhibit 13.1 The Following Questions Are Based on the Output Below

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-A store is considering adding a second clerk. The customer arrival rate at this new server will be

A) twice the old rate.
B) half the old rate.
C) the same as the old rate.
D) unpredictable.