Exhibit 13.1 The Following Questions Are Based on the Output Below

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-In the Kendall notation M/G/4, G stands for

A) memoryless arrival distribution
B) general departure distribution
C) memoryless arrival and departure distributions
D) none of the above