Essay
Exhibit 13.3
The following questions refer to the information below.
A company has recorded the following customer inter-arrival times and service times for 10 customers at one of its single teller service lines. Assume the data are exponentially distributed and the 10 data points represent a reasonable sample. 
-Refer to Exhibit 13.3. What is the average time a customer spends in the system?
Correct Answer:
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λ = 7. 23, μ = 13. 3...View Answer
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