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If You Have Mildly Disappointing Information to Deliver as Part

Question 17

Multiple Choice

If you have mildly disappointing information to deliver as part of a positive message,you should


A) put the negative information in a favorable context.
B) simply omit it from the message.
C) put the negative information first.
D) put the negative information last.
E) use humor to suggest the outcome is not too bad.

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