If You Are Sending an Informative Memo to Employees About

Multiple Choice

If you are sending an informative memo to employees about policy statements or procedural changes,you should

A) assume that employees will have a negative response.
B) use the indirect approach.
C) use the body of the message to provide all the necessary details.
D) make the subject line as ambiguous as possible,so that they will be more likely to read the memo.
E) assume that employees will have a positive response.