Multiple Choice
If you are sending an informative memo to employees about policy statements or procedural changes,you should
A) assume that employees will have a positive response.
B) use the indirect approach.
C) use the body of the message to provide all the necessary details.
D) assume that employees will have a negative response.
E) incorporate a congratulatory tone.
Correct Answer:

Verified
Correct Answer:
Verified
Q1: If you plan to grant a claim
Q3: In requesting a sales report from a
Q5: When making a routine request,you should begin
Q6: When asking questions in a request message,<br>A)begin
Q7: Much of the most critical communication between
Q8: If you request a recommendation from a
Q9: When making an unusual or complex request,it
Q10: Messages of _ recognize the contributions of
Q45: Why are appreciation messages important? What should
Q50: A routine positive message should never include