Question 1

In Microsoft Word 2010, where do you choose Styles for report headings?

Accepted Answer

A)   Home tab, Paragraph group
B)   Home tab, Styles group
C)   Insert tab, Styles group
D)   Page Layout tab, Page Setup group B

Question 2

An effective report format entices the receiver to read the report; leads the reader through the information; maintains the reader's interest; and stimulates the reader to respond.

Accepted Answer

An effective report format is crucial for ensuring that the information conveyed is not only received but also understood and acted upon by the reader. To achieve this, the report must be designed in a way that entices the reader to engage with the content from the beginning, guides them through the information in a logical and coherent manner, maintains their interest throughout, and ultimately stimulates a response or action. Here are key elements that contribute to an effective report format:

1. **Engaging Title and Cover Page**: The title should be clear, concise, and reflective of the report's content. An attractive cover page can also help to create a positive first impression.

2. **Executive Summary**: This section provides a brief overview of the report's main points, findings, and recommendations. It should be succinct and compelling enough to encourage further reading.

3. **Table of Contents**: A well-organized table of contents allows readers to easily navigate to specific sections of interest.

4. **Introduction**: The introduction sets the stage for the report, outlining the purpose, scope, and background of the report. It should clearly state the problem or issue being addressed and why it is important.

5. **Clear Structure**: The body of the report should be divided into clear, logical sections with descriptive headings and subheadings. This helps guide the reader through the report in a structured way.

6. **Use of Visuals**: Graphs, charts, tables, and images can help to break up text, illustrate key points, and maintain the reader's interest. Visuals should be relevant and clearly labeled.

7. **Engaging Writing Style**: The report should be written in a clear, concise, and engaging style. Avoid jargon and technical language that might be difficult for the reader to understand.

8. **Analysis and Interpretation**: The report should not just present data but also analyze and interpret it, explaining the significance of the findings and how they relate to the issue at hand.

9. **Recommendations**: Based on the analysis, the report should provide clear and actionable recommendations. These should be practical and feasible, stimulating the reader to take specific actions.

10. **Conclusion**: The conclusion should summarize the key findings and reinforce the importance of the report's recommendations.

11. **Appendices**: Additional data and technical details can be included in the appendices for readers who seek more in-depth information.

12. **References**: Citing sources adds credibility to the report and allows readers to verify the information or explore further.

13. **Contact Information**: Providing contact details encourages the reader to respond with questions, feedback, or follow-up actions.

By incorporating these elements into a report format, the writer can effectively communicate the intended message, hold the reader's attention, and prompt the desired response. It's important to tailor the format to the audience and purpose of the report to ensure maximum impact.

Question 3

A standard business envelope is which size?

Accepted Answer

A)   Size 6 ¾
B)   Size 8 ½
C)   Size 10
D)   Size 12 C

Question 4

While acting ethically, competent communicators achieve their goals by using their technical knowledge and ability to access information.

Accepted Answer

The answer of While acting ethically, competent communicators achieve their...

Question 5

A report's format is less important than its content.

Accepted Answer

A) True 
 B)False

Question 6

Which statement BEST applies to page layout in a newsletter / report?

Accepted Answer

A)   Give crucial topics more space than nice-to-know subjects.
B)   Use a bottom margin slightly smaller than the top margin.
C)   Leave little blank space.
D)   Use a justified right margin.

Question 7

Which of the following items BEST describes the purpose of report headings?

Accepted Answer

A)   Use headings to relieve the reader's eyes.
B)   Use headings to enhance the writer's credibility.
C)   Use headings to make report pages more attractive.
D)   Use headings to show the relationship of report sections.

Question 8

A short, internal report is often written in letter format.

Accepted Answer

A) True 
 B)False

Question 9

In general, you can create top-notch documents easily using the default options in word processing software. When you change the defaults and apply special formats page and text formats, you can just as easily achieve a poorly designed document that readers find unappealing.

Accepted Answer

The answer of In general, you can create top-notch documents...

Question 10

Which font below is MOST appropriate for report paragraphs?

Accepted Answer

A)   Bookman Old Style
B)   Century School Book
C)   Huxtable
D)   Verdana

Question 11

How much of a page should be blank, according to design experts?

Accepted Answer

A)   Less than 10%
B)   About 15%
C)   20% to 25%
D)   At least 25%

Question 12

A slightly uneven right margin makes text easier to read than a perfectly even right margin.

Accepted Answer

A) True 
 B)False

Question 13

With mixed punctuation, a comma is placed after the letter greeting and closing.

Accepted Answer

A) True 
 B)False

Question 14

In Microsoft Word 2010, use the Page Layout tab and Page Setup group to turn Hyphenation on or off.

Accepted Answer

A) True 
 B)False

Question 15

A sans serif font, such as Calibri, is the best choice for report content.

Accepted Answer

A) True 
 B)False

Question 16

In Microsoft Word 2010, Hyphenation is on by default.

Accepted Answer

A) True 
 B)False

Question 17

In the block letter format, all lines except the date and closing lines begin at the margin.

Accepted Answer

A) True 
 B)False

Question 18

The simplified block format includes an impersonal greeting.

Accepted Answer

A) True 
 B)False

Question 19

Select the statement that BEST describes ownership of electronically stored information.

Accepted Answer

A)   Laws about taking another writer's copyrighted material remain unclear.
B)   Issues about ownership of electronically stored information are still being resolved.
C)   One can legally modify information in an electronic file and claim it as one's own.
D)   Video files are not protected by copyright law.

Question 20

Whenever possible, the report writer should determine the reader's preferences for report format.

Accepted Answer

A) True 
 B)False

Exam 6: Formatting the Report

In Microsoft Word 2010, where do you choose Styles for report headings?

An effective report format entices the receiver to read the report; leads the reader through the information; maintains the reader's interest; and stimulates the reader to respond.

A standard business envelope is which size?

While acting ethically, competent communicators achieve their goals by using their technical knowledge and ability to access information.

A report's format is less important than its content.

Which statement BEST applies to page layout in a newsletter / report?

Which of the following items BEST describes the purpose of report headings?

A short, internal report is often written in letter format.

In general, you can create top-notch documents easily using the default options in word processing software. When you change the defaults and apply special formats page and text formats, you can just as easily achieve a poorly designed document that readers find unappealing.

Which font below is MOST appropriate for report paragraphs?

How much of a page should be blank, according to design experts?

A slightly uneven right margin makes text easier to read than a perfectly even right margin.

With mixed punctuation, a comma is placed after the letter greeting and closing.

In Microsoft Word 2010, use the Page Layout tab and Page Setup group to turn Hyphenation on or off.

A sans serif font, such as Calibri, is the best choice for report content.

In Microsoft Word 2010, Hyphenation is on by default.

In the block letter format, all lines except the date and closing lines begin at the margin.

The simplified block format includes an impersonal greeting.

Select the statement that BEST describes ownership of electronically stored information.

Whenever possible, the report writer should determine the reader's preferences for report format.