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Which of the Following Is NOT a Common Educational and Promotional

Question 9

Multiple Choice

Which of the following is NOT a common educational and promotional objective in service settings?


A) Build awareness of and interest in an unfamiliar service or brand.
B) Reposition a service relative to competing offerings.
C) Familiarize customers with service processes in advance of use.
D) Encourage trial of competing products.
E) Recognize and reward valued customers and employees.

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