Which of the Following Statements Is True Regarding Surface Acting

Multiple Choice

Which of the following statements is true regarding surface acting?

A) Surface acting is hiding inner feelings and forgoing emotional expressions in response to display rules.
B) A health care provider trying to genuinely feel more empathy for her patients is surface acting.
C) Research shows surface acting is less stressful to employees than deep acting.
D) Surface acting deals with felt emotions as opposed to deep acting which deals with displayed emotions.
E) Surface acting is trying to modify our true inner feelings based on display rules.