BW Meets Mark, His Longtime Friend, After a Hard Day

Multiple Choice

B.W. meets Mark, his longtime friend, after a hard day at work. He complains that he spent the whole day with performance appraisals for his subordinates. He did 8 today, 8 yesterday, and has scheduled that many more for tomorrow and the next day. A number of the sessions ended with shouting or tears. There was some minor name calling. When Mark asks B.W. what was wrong with the performance appraisal system, B.W. just looks at him and says, "What could be wrong with it? It's the one I got from corporate 7 years ago?" Mark, an HR professional, could make which of these suggestions to his friend?

A) Attend an interpersonal skill seminar.
B) Take control of the discussion. There should be no room for emotions.
C) Get your supervisor to perform performance appraisals for your employees.
D) Tailor the process to your needs and employees goals.
E) Let your HR department do the performance appraisals.