Carlos, Director of Training for a Large Organization, Is Looking

Multiple Choice

Carlos, director of training for a large organization, is looking at the diversity audit, which shows completion rates for the annual clerical training program; a program that is required for promotion to advanced clerical worker. The information presented shows the following figures for relevant groups of employees: Caucasian 30%; Hispanic 25%; African American 30%; Asian 40%; Other, 30%. The company typically promotes about a third of its clerical staff each year. What should Carlos do?

A) Change the trainers. Success rates of 50% or better are required for ADA compliance.
B) There is no problem with adverse impact for the program. No action needs to be taken.
C) Carlos should reengineer jobs to eliminate the clerical function.
D) Arrange for the Caucasian group to take a different test.
E) Change the cut score.