Question 1

All of the following are examples of the HRM dynamic environment EXCEPT:

Accepted Answer

A)  compensation 
B)  ethics 
C)  work process engineering 
D)  globalization 
E)  decentralized work sites

Question 2

Which of the following is NOT a responsibility of human resource professionals?

Accepted Answer

A)  Train employees to improve their productivity. 
B)  Design a work environment conducive to employee retention. 
C)  Manage the professional development of each employee. 
D)  Attract the best qualified employees. 
E)  Improve the well-being of employees by closely monitoring their personal and family life.

Question 3

Tom accepted an overseas assignment from his employer, however, after 30 days, he and his family were disgruntled. This most likely occurred because HR failed to

Accepted Answer

A)  make arrangements for the family pet to join Tom and his family members overseas. 
B)  involve both Tom and his entire family in the relocation and orientation process prior to departure. 
C)  change Tom's compensation and benefits to match those of other employees in the new location. 
D)  provide return airline tickets to Tom and his family. 
E)  none of the above.

Question 4

Tamara is an HRM professional whose primarily involved in the motivation function. As such, she may perform all of these activities EXCEPT

Accepted Answer

A)  employee benefits. 
B)  health and safety. 
C)  job design. 
D)  performance appraisals. 
E)  rewards and compensation.

Question 5

Labor unions promote grievance procedures to resolve differences between workers and management.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not true regarding HRM in small business operations?

Accepted Answer

A)  The owner-manager is often responsible for performing HRM activities. 
B)  Small-business human resource departments are sometimes staffed with a full-time secretary. 
C)  The owner-manager does not have to keep current with respect to legal issues because of the small size of the business. 
D)  Small-business human resource departments are often staffed with one individual. 
E)  Small-business human resource departments must achieve the same goals that a larger department achieves.

Question 7

Kai, a human resources manager in a service organization, has rewritten the policies and procedures manual and all job descriptions to remove any idioms, and arranged for translations into six languages. This is an example of which part of the dynamic environment of HRM?

Accepted Answer

A)  Employee involvement 
B)  Technology 
C)  Inception 
D)  Labor unions 
E)  Workforce diversity

Question 8

How has Sarbanes-Oxley affected HRM?

Accepted Answer

A)  HRM now monitors financial reporting to shareholders. 
B)  HRM must coordinate visas, work visas and travel arrangements. 
C)  HRM now supervises executive loans. 
D)  HRM must certify financial reports. 
E)  HRM must create the environment where whistleblowers can come forward without fear of reprisal.

Question 9

The main thrust of the _____ is to promote staffing activities.

Accepted Answer

The answer of The main thrust of the _____ is...

Question 10

The nearly decade study that gave rise to what is today called the human relations movement was the _________ studies.

Accepted Answer

A)  Hawthorne 
B)  Longfellow 
C)  Mayo 
D)  Emerson 
E)  Paulson

Question 11

MATCHING KEY TERMS AND DEFINITIONS
-The process of efficiently completing activities with and through people.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 12

To assist the organization in its strategic direction, which of the following must HRM NOT do?

Accepted Answer

A)  Only react to the decisions made by top managers 
B)  Be forward thinking 
C)  Take the lead regarding the "people" dimension of the organization 
D)  Support the business strategy 
E)  Attract and retain the most qualified employees

Question 13

Outsourcing refers to sharing HRM activities among geographically dispersed divisions.

Accepted Answer

A) True 
 B)False

Question 14

Shared services centers are one way to make HR functions more cost-efficient and responsive to the organizational strategy.

Accepted Answer

A) True 
 B)False

Question 15

Unions assist workers in dealing with the management of an organization in all of these ways EXCEPT:

Accepted Answer

A)  they work to negotiate better retirement packages. 
B)  they work to establish good pay rates for members. 
C)  they constrain management from making unilateral decisions. 
D)  they have the final say in supervisor selection. 
E)  they work for plant safety improvements.

Question 16

________ act on behalf of their members to negotiate work hours and wage rates.

Accepted Answer

The answer of ________ act on behalf of their members...

Question 17

MATCHING KEY TERMS AND DEFINITIONS
-A set of principles designed to enhance worker productivity.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 18

The Hawthorne studies were the work of

Accepted Answer

A)  John Hawthorne. 
B)  Elton Mayo. 
C)  Hugo Munsterberg. 
D)  Frederick Taylor. 
E)  Mary Parker Follet.

Question 19

Of all the functions of an organization that may be outsourced, unfortunately, HR is one function that cannot.

Accepted Answer

A) True 
 B)False

Question 20

Unfortunately, compensation and benefits managers are the lowest paid HR professionals.

Accepted Answer

A) True 
 B)False

Exam 2: Introduction to HR Functions

All of the following are examples of the HRM dynamic environment EXCEPT:

Which of the following is NOT a responsibility of human resource professionals?

Tom accepted an overseas assignment from his employer, however, after 30 days, he and his family were disgruntled. This most likely occurred because HR failed to

Tamara is an HRM professional whose primarily involved in the motivation function. As such, she may perform all of these activities EXCEPT

Labor unions promote grievance procedures to resolve differences between workers and management.

Which of the following is not true regarding HRM in small business operations?

Kai, a human resources manager in a service organization, has rewritten the policies and procedures manual and all job descriptions to remove any idioms, and arranged for translations into six languages. This is an example of which part of the dynamic environment of HRM?

How has Sarbanes-Oxley affected HRM?

The main thrust of the _____ is to promote staffing activities.

The nearly decade study that gave rise to what is today called the human relations movement was the _________ studies.

MATCHING KEY TERMS AND DEFINITIONS -The process of efficiently completing activities with and through people.

To assist the organization in its strategic direction, which of the following must HRM NOT do?

Outsourcing refers to sharing HRM activities among geographically dispersed divisions.

Shared services centers are one way to make HR functions more cost-efficient and responsive to the organizational strategy.

Unions assist workers in dealing with the management of an organization in all of these ways EXCEPT:

________ act on behalf of their members to negotiate work hours and wage rates.

MATCHING KEY TERMS AND DEFINITIONS -A set of principles designed to enhance worker productivity.

The Hawthorne studies were the work of

Of all the functions of an organization that may be outsourced, unfortunately, HR is one function that cannot.

Unfortunately, compensation and benefits managers are the lowest paid HR professionals.