MATCHING KEY TERMS AND DEFINITIONS

Multiple Choice

MATCHING KEY TERMS AND DEFINITIONS
-Organizational commitment to continuous process of improvement that expands the definition of customer to include everyone involved in the organization.

A) Multinational corporations
B) Work process engineering
C) Contingent workforce
D) Baby-boomers
E) Knowledge workers
F) Outsourcing
G) Downsizing
H) Acquisition
I) Core employees
J) Rightsizing
K) Workforce diversity
L) Code of ethics
M) Quality management
N) Kaizen
O) Globalization