Question 1

Which of the following best describes the five S's?

Accepted Answer

A) These were originally Japanese words relating to industrial housekeeping 
B) Five ways to reduce inventories on the shop floor 
C) These are five different kinds of manufacturing layouts 
D) Refer to methods for reducing setup times

Question 2

Lean thinking is a philosophy incorporating tools which seek to economically optimize:

Accepted Answer

A) Human Resources 
B) Assets 
C) Productivity 
D) All of these

Question 3

The Quick Response program,developed in the 1980's,was an offshoot of the following supply chain concept:

Accepted Answer

A) Efficient Consumer Response 
B) Six Sigma 
C) Just-in-Time 
D) Cross Docking

Question 4

Control charts makes it very difficult for operators or other workers to plot data and compare performance over time.

Accepted Answer

A) True 
 B)False

Question 5

Efficient Consumer Response was initially developed in the 1990's for the following industry:

Accepted Answer

A) Fashion 
B) Grocery 
C) Small Electronics 
D) Automobile

Question 6

Six Sigma is a quality improvement concept developed by IBM.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT consistent with the lean philosophy?

Accepted Answer

A) Cross-training employees to increase processing flexibility 
B) Developing a culture of continuous improvement within the organization 
C) Increasing batch size to take advantage of economies of scale 
D) Positioning WIP inventories near each processing center

Question 8

The following is a term that refers to error- or mistake proofing:

Accepted Answer

A) Kaizen 
B) Muda 
C) Lean layouts 
D) Poka-yoke

Question 9

A type of card called a kanban is used to signal when a process is out of control in the production process.

Accepted Answer

A) True 
 B)False

Question 10

Calculate the inventory container size required given the following:
Demand rate = 10 parts per hour,Safety stock required = 15%
Number of containers = 14,Time to cycle through entire system = 6 hours

Accepted Answer

A) 2 parts 
B) 3 parts 
C) 4 parts 
D) 5 parts

Question 11

Japanese manufacturing firms sometimes create cooperative coalitions with their suppliers in order to provide the suppliers with a certain degree of financial support.What are these cooperative coalitions called?

Accepted Answer

A) Jidoka Networks 
B) Keiretsu Networks 
C) Kanban Networks 
D) Kaizen Networks

Question 12

Deming's 14 points actually conflict with many Six Sigma concepts.

Accepted Answer

A) True 
 B)False

Question 13

Lean production emphasizes all of the following EXCEPT:

Accepted Answer

A) Continuous improvement 
B) Reduction of waste 
C) Synchronization of material flows 
D) Large batch sizes

Question 14

When designing a manufacturing or service process,or even during the reengineering of such a process,a Pareto chart would be an essential tool for evaluating the process in terms of its action elements,waiting periods,and process flow.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following quality gurus believed that companies should strive for zero defects and that quality was,in a sense,free since quality improvement programs invariably paid for themselves?

Accepted Answer

A) Juran 
B) Deming 
C) Baldrige 
D) Crosby

Question 16

Manufacturing cells are often U-shaped to make operator and material movements easier within the cell.

Accepted Answer

A) True 
 B)False

Question 17

Organizations practicing lean production often increase their inventory levels in the long-run in order to create a cushion against variability so that they can investigate and eliminate the weaknesses of their system.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an example of how lean programs can help to protect the environment?:

Accepted Answer

A) Parts made from recycled material 
B) Using rubber from used tires in auto parts 
C) Batch size reduction to reduce plastics 
D) All of these

Question 19

The primary design objective with lean layouts is to reduce wasted movements of workers,customers,and/or work-in-process.

Accepted Answer

A) True 
 B)False

Question 20

Lean production systems are sometimes referred to as pull systems because demand from customers activates the production actions of the manufacturing facilities.In order for this demand to be communicated to everyone in the supply chain/manufacturing facility a signal must be passed from downstream processing centers to the upstream processing centers.This system of relaying signals is referred to as a:

Accepted Answer

A) Kanban System 
B) Semaphore System 
C) Keiretsu Network 
D) TQM Network

Exam 8: Process Management - Lean and Six Sigma in the Supply Chain

Which of the following best describes the five S's?

Lean thinking is a philosophy incorporating tools which seek to economically optimize:

The Quick Response program,developed in the 1980's,was an offshoot of the following supply chain concept:

Control charts makes it very difficult for operators or other workers to plot data and compare performance over time.

Efficient Consumer Response was initially developed in the 1990's for the following industry:

Six Sigma is a quality improvement concept developed by IBM.

Which of the following is NOT consistent with the lean philosophy?

The following is a term that refers to error- or mistake proofing:

A type of card called a kanban is used to signal when a process is out of control in the production process.

Calculate the inventory container size required given the following: Demand rate = 10 parts per hour,Safety stock required = 15% Number of containers = 14,Time to cycle through entire system = 6 hours

Japanese manufacturing firms sometimes create cooperative coalitions with their suppliers in order to provide the suppliers with a certain degree of financial support.What are these cooperative coalitions called?

Deming's 14 points actually conflict with many Six Sigma concepts.

Lean production emphasizes all of the following EXCEPT:

When designing a manufacturing or service process,or even during the reengineering of such a process,a Pareto chart would be an essential tool for evaluating the process in terms of its action elements,waiting periods,and process flow.

Which of the following quality gurus believed that companies should strive for zero defects and that quality was,in a sense,free since quality improvement programs invariably paid for themselves?

Manufacturing cells are often U-shaped to make operator and material movements easier within the cell.

Organizations practicing lean production often increase their inventory levels in the long-run in order to create a cushion against variability so that they can investigate and eliminate the weaknesses of their system.

Which of the following is an example of how lean programs can help to protect the environment?:

The primary design objective with lean layouts is to reduce wasted movements of workers,customers,and/or work-in-process.