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  3. Study Set
    Services Marketing Interactive Approach
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    Exam 7: Managing the Customer Mix
  5. Question
    Most Cases of Customer Rage Are Not Closely Linked to the Service
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Most Cases of Customer Rage Are Not Closely Linked to the Service

Question 18

Question 18

True/False

Most cases of customer rage are not closely linked to the service employees,service setting,and/or service process.

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