The Efforts of a Service Provider May Be Damaged by Customers

Multiple Choice

The efforts of a service provider may be damaged by customers for all of the following reasons EXCEPT

A) The customers do not understand their role in the service delivery process.
B) The customers are disorganized.
C) There are too many customers to serve.
D) All of these are reasons why the efforts of a service provider may be damaged.
E) None of these are reasons why the efforts of a service provider may be damaged.