True/False
Proactive customer service is a valuable information source for learning about customer needs.
Correct Answer:

Verified
Correct Answer:
Verified
Q40: Supplementary services,such as customer service,cannot be used
Q41: Enlightened service organizations anticipate the need for
Q42: A moment of truth is any contact
Q43: You and your business partner own a
Q44: COMPLETION QUESTIONS<br>Customer Service<br>Critical Incidents<br>Service Recovery<br>Management by Walking
Q46: Which,if any,is NOT a benefit associated with
Q47: Which of the following considerations is NOT
Q48: COMPLETION QUESTIONS<br>Customer Service<br>Critical Incidents<br>Service Recovery<br>Management by Walking
Q49: COMPLETION QUESTIONS<br>Customer Service<br>Critical Incidents<br>Service Recovery<br>Management by Walking
Q50: Since all customers are equally attractive,a lost