The Textbook Suggests That the Receiver of a Telephone Call

Multiple Choice

The textbook suggests that the receiver of a telephone call is often at a disadvantage.Which of the following is one of the disadvantages of being the receiver rather than the caller?

A) You may not be prepared for the discussion and may not have the desired information at hand.
B) You may receive the call at the most suitable time of day.
C) You may have been planning to speak to the caller.
D) The call will not disrupt a face to face conversation.
E) The call will not disrupt important work.