Question 1

Product life cycle management is used by organizations to enable individuals,teams,and entire organizations to collectively and systematically create,share,and apply knowledge in order to achieve their objectives.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true of knowledge management?

Accepted Answer

A) Organizations implement knowledge management projects to foster innovation by encouraging the free flow of ideas. 
B) Knowledge management enables users to gain administrator-level access to a computer without the end user's consent or knowledge. 
C) Knowledge management prevents computers from being controlled from one or more remote locations by hackers,without the knowledge or consent of their owners. 
D) Organizations implement knowledge management to prevent fraudulent activities associated with computers and networks.

Question 3

Which of the following has caused organizations to establish knowledge management programs in their information technology (IT)or human resource management departments?

Accepted Answer

A) Normalization 
B) Globalization 
C) Amortization 
D) Personalization

Question 4

Identify a true statement about an informal community of practice.

Accepted Answer

A) It's members meet with little advanced planning. 
B) It's members meet on a regularly scheduled basis. 
C) It's members have a planned agenda. 
D) It's members have identified speakers.

Question 5

Which of the following is true of social network analysis (SNA)?

Accepted Answer

A) SNA provides the quality control objectives to be achieved by several organizational units. 
B) SNA provides a clear picture of how geographically dispersed employees and organizational units collaborate. 
C) SNA provides the accounts of a company and generates financial statements for external reporting. 
D) SNA provides plans for changes in new government and industry rules and regulations.

Question 6

A business rule management system enables business users to define,deploy,monitor,and maintain organizational policies and the decisions flowing from the policies.

Accepted Answer

A) True 
 B)False

Question 7

What can be learnt from small-scale projects taken by an organization?

Accepted Answer

The answer of What can be learnt from small-scale projects...

Question 8

Burtex Inc.is an application development organization.Twenty five of its knowledgeable employees are retiring in the upcoming months.Burtex Inc.wants to capture the knowledge of its longtime employees to provide answers to frequently asked questions and save time and effort in training new hires.Identify the technology that would help the organization achieve its goal.

Accepted Answer

A) Web 1.0 
B) Web 600 
C) Wen 2.0 
D) Web 500

Question 9

The use of a(n)_____ leads to faster and more accurate implementation of necessary changes to an organization's policies and procedures.

Accepted Answer

A) enterprise resource planning system 
B) risk and disaster management system 
C) business rule management system 
D) supply chain management system

Question 10

What is Web 2.0?

Accepted Answer

The answer of What is Web 2.0?...

Question 11

_____ is knowledge that is documented,stored,and codified-such as standard procedures,product formulas,customer contact lists,market research results,and patents.

Accepted Answer

A) Tacit knowledge 
B) Explicit knowledge 
C) Rootkit knowledge 
D) Persistent knowledge

Question 12

_____ connects various pieces of content to form a complete picture.

Accepted Answer

A) Metadata 
B) Schema 
C) Microdata 
D) Macrodata

Question 13

A(n)_____ is a group whose members share a common set of goals and interests and regularly engage in sharing and learning as they strive to meet those goals.

Accepted Answer

A) zero-based budgeting committee 
B) through-the-line team 
C) community of practice 
D) above-the-line team

Question 14

Leveraging the expertise of people across an organization can help _____.

Accepted Answer

A) prevent new employees from innovating 
B) prevent new employees from repeating some of the mistakes of others 
C) avoid collaborations with contractors and suppliers 
D) avoid the dissemination of tacit knowledge

Question 15

Identify the goal of knowledge management.

Accepted Answer

A) To enable easy access to business data and create efficient,streamlined work processes 
B) To provide comparable performance of systems even as the volume of data handled increases 
C) To decrease costs and improve customer service while reducing the overall investment in inventory at the same time 
D) To improve the creation,retention,sharing,and reuse of an individual's or a team's knowledge

Question 16

_____ comprises a range of practices concerned with increasing awareness,fostering learning,speeding collaboration and innovation,and exchanging insights of individuals,teams,or entire organizations.

Accepted Answer

A) Knowledge management 
B) Sales management 
C) Resource management 
D) Disaster management

Question 17

Defining how a knowledge management effort will support specific organizational goals and objectives will help a person _____.

Accepted Answer

A) prevent the permanent loss of expertise related to core operations 
B) avoid leveraging the expertise of people across an organization 
C) sell a project to others and elicit their support and enthusiasm 
D) follow time-tested methods and concepts

Question 18

Zero-based budgeting develops models,tools,documents,processes,and terminology that represent the accumulated knowledge of a community.

Accepted Answer

A) True 
 B)False

Question 19

Bella,an expert violinist,attended violin classes from the age of five.The knowledge that Bella possesses is an example of _____.

Accepted Answer

A) rootkit knowledge 
B) lucent knowledge 
C) tacit knowledge 
D) explicit knowledge

Question 20

What is social network analysis?

Accepted Answer

The answer of What is social network analysis?...

Exam 10: Knowledge Management

Product life cycle management is used by organizations to enable individuals,teams,and entire organizations to collectively and systematically create,share,and apply knowledge in order to achieve their objectives.

Which of the following is true of knowledge management?

Which of the following has caused organizations to establish knowledge management programs in their information technology (IT) or human resource management departments?

Identify a true statement about an informal community of practice.

Which of the following is true of social network analysis (SNA) ?

A business rule management system enables business users to define,deploy,monitor,and maintain organizational policies and the decisions flowing from the policies.

What can be learnt from small-scale projects taken by an organization?

The use of a(n) _____ leads to faster and more accurate implementation of necessary changes to an organization's policies and procedures.

What is Web 2.0?

_____ is knowledge that is documented,stored,and codified-such as standard procedures,product formulas,customer contact lists,market research results,and patents.

_____ connects various pieces of content to form a complete picture.

A(n) _____ is a group whose members share a common set of goals and interests and regularly engage in sharing and learning as they strive to meet those goals.

Leveraging the expertise of people across an organization can help _____.

Identify the goal of knowledge management.

_____ comprises a range of practices concerned with increasing awareness,fostering learning,speeding collaboration and innovation,and exchanging insights of individuals,teams,or entire organizations.

Defining how a knowledge management effort will support specific organizational goals and objectives will help a person _____.

Zero-based budgeting develops models,tools,documents,processes,and terminology that represent the accumulated knowledge of a community.

Bella,an expert violinist,attended violin classes from the age of five.The knowledge that Bella possesses is an example of _____.

What is social network analysis?