Question 1

Formal business procedures,cost minimization,profit maximization and algorithms,such as those used by eHarmony to match its members,are example of __________ decisions.

Accepted Answer

A)  structured
B)  semistructured
C)  unstructured
D)  operational A

Question 2

__________ are areas in which managers fail to notice or to understand important information-and as a result make bad decisions or do nothing when action is needed.

Accepted Answer

Blind spots

Question 3

The BI capabilities of TRAC2ES include integrating data to give military decision makers a clear view of all the paths leading toward resolving resource allocation problems in order to save lives.

Accepted Answer

A) True 
 B)False  True

Question 4

DIRECTV's business model is based on great customer service,attracting new customers,and preventing __________,in which customers switch to a competitor's service.

Accepted Answer

A)  SCM
B)  CRM
C)  customer churn
D)  customer downsizing

Question 5

It's tough for managers to fully understand BI because BI apps are not stand-alone systems nor do they support a specific objective,as do SCM systems.

Accepted Answer

A) True 
 B)False

Question 6

Three core functions of __________ are query,reporting,and analytics.

Accepted Answer

A)  BI
B)  OLTP
C)  data warehousing
D)  OLAP

Question 7

The strategic objective of __________ is to optimize the overall performance of an enterprise.

Accepted Answer

A)  analytics
B)  business performance management (BPM) 
C)  dashboards
D)  reporting

Question 8

In a tight economy with high interest and unemployment rates,any business project requiring a large financial investment needs to __________.

Accepted Answer

A)  be economically justified
B)  be approved by all senior managers
C)  provide a competitive edge
D)  improve operational efficiency

Question 9

As a manager,what type of problems would indicate that you could benefit from a BI solution?

Accepted Answer

A)  Not having the right data
B)  Low demand products
C)  Slow network speeds
D)  High fixed costs

Question 10

For-profit and nonprofit enterprises are getting more value from BI and existing data by extending information to all managerial levels and to employees.

Accepted Answer

A) True 
 B)False

Question 11

Data mining techniques are well-suited to analyze financial time series data to find patterns,detect anomalies and outliers,recognize situations of chance and risk,and predict future demand,prices,and rates.

Accepted Answer

A) True 
 B)False

Question 12

The term __________ started in the music world,but has been adopted by IT to mean an application that combines data from different sources into a new application.

Accepted Answer

A)  analytics
B)  mashup
C)  visualization
D)  dashboard

Question 13

What types or sizes of organization can afford today's BI packages?

Accepted Answer

A)  Fortune 500 and national government agencies only
B)  major global corporations only
C)  major global and large corporations only
D)  all sizes including small and medium enterprises

Question 14

Regarding mobile intelligence,__________ are locations such as the commuter train,aisle in a store,line in a factory,or retail floor where business people can make decisions without delay.

Accepted Answer

A)  data centers
B)  decision sweet spots
C)  RFID
D)  Wi-Fi

Question 15

Sensitivity analysis is extremely valuable in DSSs because it makes the system flexible and adaptable to changing conditions and to the varying requirements of different decision-making situations.

Accepted Answer

A) True 
 B)False

Question 16

After data has been loaded into a data warehouse,data tables can be linked to form __________,which is another term for multidimensional databases.

Accepted Answer

A)  data cubes
B)  relational databases
C)  OLAP
D)  ETL

Question 17

Managers rely on decision models because they __________ the situation or problem.

Accepted Answer

A)  simplify
B)  detail
C)  solve
D)  explain

Question 18

__________ devices are becoming the world's dominant computing platform.

Accepted Answer

The answer of __________ devices are becoming the world's dominant...

Question 19

Managers' roles can be put into three categories based on Mintzberg.Which is not one of those categories?

Accepted Answer

A)  Interpersonal role
B)  Informational role
C)  Strategic role
D)  Decisional role

Question 20

Since the 1960s,there have been five major generations,or cycles,of computing.Which represents those generations in order?

Accepted Answer

A)  mainframes,miniframes,PCs,desktop Internet computing,mobile computing
B)  minicomputers,servers,PCs,wired computing,wireless computing
C)  mainframes,supercomputers,PCs,mobile computing,Internet computing
D)  PCs,laptops,netbooks,mobiles,embedded processors

Exam 11: Business Intelligence and Decision Support

Formal business procedures,cost minimization,profit maximization and algorithms,such as those used by eHarmony to match its members,are example of __________ decisions.

__________ are areas in which managers fail to notice or to understand important information-and as a result make bad decisions or do nothing when action is needed.

The BI capabilities of TRAC2ES include integrating data to give military decision makers a clear view of all the paths leading toward resolving resource allocation problems in order to save lives.

DIRECTV's business model is based on great customer service,attracting new customers,and preventing __________,in which customers switch to a competitor's service.

It's tough for managers to fully understand BI because BI apps are not stand-alone systems nor do they support a specific objective,as do SCM systems.

Three core functions of __________ are query,reporting,and analytics.

The strategic objective of __________ is to optimize the overall performance of an enterprise.

In a tight economy with high interest and unemployment rates,any business project requiring a large financial investment needs to __________.

As a manager,what type of problems would indicate that you could benefit from a BI solution?

For-profit and nonprofit enterprises are getting more value from BI and existing data by extending information to all managerial levels and to employees.

Data mining techniques are well-suited to analyze financial time series data to find patterns,detect anomalies and outliers,recognize situations of chance and risk,and predict future demand,prices,and rates.

The term __________ started in the music world,but has been adopted by IT to mean an application that combines data from different sources into a new application.

What types or sizes of organization can afford today's BI packages?

Regarding mobile intelligence,__________ are locations such as the commuter train,aisle in a store,line in a factory,or retail floor where business people can make decisions without delay.

Sensitivity analysis is extremely valuable in DSSs because it makes the system flexible and adaptable to changing conditions and to the varying requirements of different decision-making situations.

After data has been loaded into a data warehouse,data tables can be linked to form __________,which is another term for multidimensional databases.

Managers rely on decision models because they __________ the situation or problem.

__________ devices are becoming the world's dominant computing platform.

Managers' roles can be put into three categories based on Mintzberg.Which is not one of those categories?

Since the 1960s,there have been five major generations,or cycles,of computing.Which represents those generations in order?