Multiple Choice
Which of the following is true about good-news and neutral messages?
A) These messages should use the indirect approach.
B) These messages should use the we-viewpoint instead of the you-viewpoint.
C) These messages can open with a brief orienting phrase or clause.
D) These messages avoid the linear order of organizing information.
E) These messages are best received when written in a roundabout manner.
Correct Answer:

Verified
Correct Answer:
Verified
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