Multiple Choice
Which of the following is an ideal opening for a direct claim?
A) A polite but direct statement of what you need
B) A direct statement accusing the reader of unprofessional services
C) A statement with words such as disappointment and complaint which reflect your emotions
D) A paragraph of background information written in the we-viewpoint
E) A statement identifying the fault of the reader
Correct Answer:
Verified
Correct Answer:
Verified
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