When Is It Best to Use the Direct Approach in Creating

Multiple Choice

When is it best to use the direct approach in creating a message?

A) When the message is likely to evoke a positive response from the reader
B) When the message involves persuading a client of a business deal of which he/she is not very convinced
C) When the message informs the reader about an impending bad news
D) When the message offers an explanation to stakeholders in times of crisis
E) When the message informs a customer about the cancellation of a major order