Which of the Following Should Be Included in the Body

Multiple Choice

Which of the following should be included in the body of a direct claim?

A) An indirect statement blaming the reader
B) A direct statement accusing the reader of unprofessional services
C) A statement with words such as disappointment and complaint that reflects your emotions
D) A paragraph of explanation to help your reader understand your claim
E) A statement identifying your long-standing business relationship written in the we-viewpoint