Multiple Choice
Figure 5.2
The figure above shows the process for customers arriving at Pierre's Spa and Salon. After signing in, customers are routed to different locations in the Spa for the two different services provided. The numbers in parentheses are the time in minutes for each step of the process.
-Use the information in Figure 5.2. What is the process bottleneck?
A) H
B) B
C) C
D) D
Correct Answer:

Verified
Correct Answer:
Verified
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