Question 1

Which of the following statements best describes the business value of improved decision making?

Accepted Answer

A) Improved decision making creates better products. 
B) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency,production,costs,and more add up to large annual values. 
C) Improved decision making enables senior executives to more accurately foresee future financial trends. 
D) Improved decision making strengthens customer and supplier intimacy,which reduces costs. 
E) Improved decision making creates a better organizational culture. 
A) Improved decision making creates better products. 
B) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency,production,costs,and more add up to large annual values. 
C) Improved decision making enables senior executives to more accurately foresee future financial trends. 
D) Improved decision making strengthens customer and supplier intimacy,which reduces costs. 
E) Improved decision making creates a better organizational culture. B

Question 2

According to Mintzberg,managers in their informational role act as:

Accepted Answer

A) figureheads for the organization. 
B) leaders. 
C) nerve centers of the organization. 
D) negotiators. 
E) liaisons. 
A) figureheads for the organization. 
B) leaders. 
C) nerve centers of the organization. 
D) negotiators. 
E) liaisons. C

Question 3

Why are managerial users and methods considered an important part of the BI environment?

Accepted Answer

Managerial users and methods are an important part because the hardware and software of business intelligence are only tools - they are only as useful or intelligent as their users.The managers using the BI tools will decide how important or unimportant various business goals are,choose what analytic tools are used,and determine whether and how to measure progress towards those goals,and how they evaluate the tools themselves.

Question 4

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials.How can you determine if a manager in charge of selecting suppliers is making the best choice?

Accepted Answer

Student answers will vary but should inc

Question 5

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

Accepted Answer

A) filters 
B) backgrounds 
C) biases 
D) inefficiency 
E) politics 
A) filters 
B) backgrounds 
C) biases 
D) inefficiency 
E) politics

Question 6

What are managerial roles and what are the three main categories of managerial roles?

Accepted Answer

Managerial roles are expectations of the

Question 7

Which of the following is not one of the five classical functions of managers?

Accepted Answer

A) Leading 
B) Deciding 
C) Planning 
D) Organizing 
E) Controlling 
A) Leading 
B) Deciding 
C) Planning 
D) Organizing 
E) Controlling

Question 8

Which of the following systems support a manager's role as leader of an organization?

Accepted Answer

A) DSS 
B) Telepresence systems 
C) E-mail 
D) MIS 
E) ESS 
A) DSS 
B) Telepresence systems 
C) E-mail 
D) MIS 
E) ESS

Question 9

The ________ phase of decision making finds or recognizes a problem,need,or opportunity.

Accepted Answer

A) choice 
B) design 
C) implementation 
D) analysis 
E) intelligence 
A) choice 
B) design 
C) implementation 
D) analysis 
E) intelligence

Question 10

The role of liaison falls into which of Mintzberg's managerial classifications?

Accepted Answer

A) Decisional 
B) Informational 
C) Interpersonal 
D) Symbolic 
E) Leading 
A) Decisional 
B) Informational 
C) Interpersonal 
D) Symbolic 
E) Leading

Question 11

The business value of a GDSS is improved decision making.How does a GDSS accomplish this?

Accepted Answer

GDSS helps groups make decisions about u

Question 12

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

Accepted Answer

A) True 
 B)False

Question 13

All of the following managerial roles can be supported by information systems except:

Accepted Answer

A) liaison. 
B) resource allocator. 
C) nerve center 
D) disseminator. 
E) negotiator. 
A) liaison. 
B) resource allocator. 
C) nerve center 
D) disseminator. 
E) negotiator.

Question 14

Middle management face primarily structured decisions.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

Accepted Answer

A) Managerial users and methods 
B) Organizational environment 
C) User interface 
D) Data from the business environment 
E) Delivery platform 
A) Managerial users and methods 
B) Organizational environment 
C) User interface 
D) Data from the business environment 
E) Delivery platform

Question 16

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:

Accepted Answer

A) benchmarks. 
B) KPIs. 
C) the balanced scorecard method. 
D) BPM. 
E) business intelligence. 
A) benchmarks. 
B) KPIs. 
C) the balanced scorecard method. 
D) BPM. 
E) business intelligence.

Question 17

When managers represent their company in the outside world and perform symbolic duties,they are acting in their:

Accepted Answer

A) decisional role. 
B) managerial role. 
C) informational role. 
D) interpersonal role. 
E) leadership role. 
A) decisional role. 
B) managerial role. 
C) informational role. 
D) interpersonal role. 
E) leadership role.

Question 18

Which of the following is not one of the Simon's four stages of decision making?

Accepted Answer

A) Implementation 
B) Intelligence 
C) Analysis 
D) Choice 
E) Design 
A) Implementation 
B) Intelligence 
C) Analysis 
D) Choice 
E) Design

Question 19

MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

Accepted Answer

A) True 
 B)False

Question 20

Structured decision making is most prevalent at lower organizational levels.

Accepted Answer

A) True 
 B)False

Which of the following statements best describes the business value of improved decision making?

According to Mintzberg,managers in their informational role act as:

Why are managerial users and methods considered an important part of the BI environment?

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials.How can you determine if a manager in charge of selecting suppliers is making the best choice?

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

What are managerial roles and what are the three main categories of managerial roles?

Which of the following is not one of the five classical functions of managers?

Which of the following systems support a manager's role as leader of an organization?

The ________ phase of decision making finds or recognizes a problem,need,or opportunity.

The role of liaison falls into which of Mintzberg's managerial classifications?

The business value of a GDSS is improved decision making.How does a GDSS accomplish this?

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

All of the following managerial roles can be supported by information systems except:

Middle management face primarily structured decisions.

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:

When managers represent their company in the outside world and perform symbolic duties,they are acting in their:

Which of the following is not one of the Simon's four stages of decision making?

MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

Structured decision making is most prevalent at lower organizational levels.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

Which of the following statements best describes the business value of improved decision making?

According to Mintzberg,managers in their informational role act as:

Why are managerial users and methods considered an important part of the BI environment?

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials.How can you determine if a manager in charge of selecting suppliers is making the best choice?

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

What are managerial roles and what are the three main categories of managerial roles?

Which of the following is not one of the five classical functions of managers?

Which of the following systems support a manager's role as leader of an organization?

The ________ phase of decision making finds or recognizes a problem,need,or opportunity.

The role of liaison falls into which of Mintzberg's managerial classifications?

The business value of a GDSS is improved decision making.How does a GDSS accomplish this?

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

All of the following managerial roles can be supported by information systems except:

Middle management face primarily structured decisions.

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:

When managers represent their company in the outside world and perform symbolic duties,they are acting in their:

Which of the following is not one of the Simon's four stages of decision making?

MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

Structured decision making is most prevalent at lower organizational levels.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters