Question 1

The choice phase of Simon's decision-making model includes choosing among solution alternatives.

Accepted Answer

A) True 
 B)False

Question 2

Predictive analytics is used for all of the following except:

Accepted Answer

A) anticipating customer response to price changes. 
B) identifying the most profitable customers. 
C) determining the best routes for product delivery. 
D) establishing consumer credit scores. 
E) forecasting driver safety. 
A) anticipating customer response to price changes. 
B) identifying the most profitable customers. 
C) determining the best routes for product delivery. 
D) establishing consumer credit scores. 
E) forecasting driver safety.

Question 3

If you can follow a definite procedure to make a business decision,you are making a(n)________ decision.

Accepted Answer

A) ad-hoc 
B) procedural 
C) unstructured 
D) semi-structured 
E) structured 
A) ad-hoc 
B) procedural 
C) unstructured 
D) semi-structured 
E) structured

Question 4

Which type of decision is deciding whether to introduce a new product line?

Accepted Answer

A) Structured 
B) Unstructured 
C) Recurring 
D) Nonrecurring 
E) Procedural 
A) Structured 
B) Unstructured 
C) Recurring 
D) Nonrecurring 
E) Procedural

Question 5

As discussed in the chapter text,the three main reasons that investments in information technology do not always produce positive results are:

Accepted Answer

A) management support,technical logistics,and user compliance. 
B) organization,environment,culture. 
C) information quality,information integrity,and information accuracy. 
D) information quality,organizational culture,and management filters. 
E) organization,culture,and technology. 
A) management support,technical logistics,and user compliance. 
B) organization,environment,culture. 
C) information quality,information integrity,and information accuracy. 
D) information quality,organizational culture,and management filters. 
E) organization,culture,and technology.

Question 6

GDSS:

Accepted Answer

A) are designed to allow meeting attendees to share their thoughts in real-time with their peers. 
B) support decisions that require knowledge about the geographic distribution of resources. 
C) are only used with geographically dispersed attendees. 
D) facilitate the solution of unstructured problems. 
E) provide tools that allow managers to visualize data. 
A) are designed to allow meeting attendees to share their thoughts in real-time with their peers. 
B) support decisions that require knowledge about the geographic distribution of resources. 
C) are only used with geographically dispersed attendees. 
D) facilitate the solution of unstructured problems. 
E) provide tools that allow managers to visualize data.

Question 7

The decision to approve a capital budget is an example of a(n)________ decision.

Accepted Answer

A) structured 
B) ad hoc 
C) semi-structured 
D) undocumented 
E) unstructured 
A) structured 
B) ad hoc 
C) semi-structured 
D) undocumented 
E) unstructured

Question 8

A(n)________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Accepted Answer

A) DSS 
B) ESS 
C) CDSS 
D) GIS 
E) GDSS 
A) DSS 
B) ESS 
C) CDSS 
D) GIS 
E) GDSS

Question 9

When there is no well-understood or agreed-on procedure for making a decision,it is said to be:

Accepted Answer

A) undocumented. 
B) unstructured. 
C) documented. 
D) semi-structured. 
E) ad-hoc. 
A) undocumented. 
B) unstructured. 
C) documented. 
D) semi-structured. 
E) ad-hoc.

Question 10

GDSS requires a dedicated conference room with special hardware and software tools.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Accepted Answer

A) CDSS 
B) MIS 
C) DSS 
D) TPS 
E) ESS 
A) CDSS 
B) MIS 
C) DSS 
D) TPS 
E) ESS

Question 12

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Accepted Answer

A) GIS 
B) DSS 
C) Location analytics 
D) Executive support systems 
E) GDSS 
A) GIS 
B) DSS 
C) Location analytics 
D) Executive support systems 
E) GDSS

Question 13

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Accepted Answer

A) IT developers 
B) Middle managers 
C) Operational employees 
D) Business analysts 
E) Senior executives 
A) IT developers 
B) Middle managers 
C) Operational employees 
D) Business analysts 
E) Senior executives

Question 14

BI that is designed to determine the most likely effects of changes in the business environment is called:

Accepted Answer

A) statistical modeling. 
B) environmental analytics. 
C) predictive analytics. 
D) big data analytics. 
E) parameterized reports. 
A) statistical modeling. 
B) environmental analytics. 
C) predictive analytics. 
D) big data analytics. 
E) parameterized reports.

Question 15

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

Accepted Answer

A) drill-down 
B) SQL 
C) ad hoc 
D) production 
E) parameterized 
A) drill-down 
B) SQL 
C) ad hoc 
D) production 
E) parameterized

Question 16

Explain why even well-designed information systems do not always help improve a firm's decision making.

Accepted Answer

Student answers will vary but should inc

Question 17

A(n)________ is a BI feature that presents performance data defined by users.

Accepted Answer

A) ad hoc query 
B) parameterized report 
C) interface 
D) portal 
E) dashboard 
A) ad hoc query 
B) parameterized report 
C) interface 
D) portal 
E) dashboard

Question 18

An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses,is an example of:

Accepted Answer

A) DSS. 
B) ESS. 
C) CDSS. 
D) MIS. 
E) GIS. 
A) DSS. 
B) ESS. 
C) CDSS. 
D) MIS. 
E) GIS.

Question 19

GDSS such as Cisco Collaboration Meeting Rooms Hybrid can handle up to:

Accepted Answer

A) 5 participants. 
B) 50 participants. 
C) 500 participants. 
D) 1000 participants. 
E) 5000 participants. 
A) 5 participants. 
B) 50 participants. 
C) 500 participants. 
D) 1000 participants. 
E) 5000 participants.

Question 20

What-if analysis works forward from known or assumed conditions.

Accepted Answer

A) True 
 B)False

The choice phase of Simon's decision-making model includes choosing among solution alternatives.

Predictive analytics is used for all of the following except:

If you can follow a definite procedure to make a business decision,you are making a(n)________ decision.

Which type of decision is deciding whether to introduce a new product line?

As discussed in the chapter text,the three main reasons that investments in information technology do not always produce positive results are:

GDSS:

The decision to approve a capital budget is an example of a(n)________ decision.

A(n)________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

When there is no well-understood or agreed-on procedure for making a decision,it is said to be:

GDSS requires a dedicated conference room with special hardware and software tools.

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

BI that is designed to determine the most likely effects of changes in the business environment is called:

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

Explain why even well-designed information systems do not always help improve a firm's decision making.

A(n)________ is a BI feature that presents performance data defined by users.

An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses,is an example of:

GDSS such as Cisco Collaboration Meeting Rooms Hybrid can handle up to:

What-if analysis works forward from known or assumed conditions.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

The choice phase of Simon's decision-making model includes choosing among solution alternatives.

Predictive analytics is used for all of the following except:

If you can follow a definite procedure to make a business decision,you are making a(n)________ decision.

Which type of decision is deciding whether to introduce a new product line?

As discussed in the chapter text,the three main reasons that investments in information technology do not always produce positive results are:

GDSS:

The decision to approve a capital budget is an example of a(n)________ decision.

A(n)________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

When there is no well-understood or agreed-on procedure for making a decision,it is said to be:

GDSS requires a dedicated conference room with special hardware and software tools.

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

BI that is designed to determine the most likely effects of changes in the business environment is called:

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

Explain why even well-designed information systems do not always help improve a firm's decision making.

A(n)________ is a BI feature that presents performance data defined by users.

An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses,is an example of:

GDSS such as Cisco Collaboration Meeting Rooms Hybrid can handle up to:

What-if analysis works forward from known or assumed conditions.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters