Question 1

Apple's Siri application is an example of:

Accepted Answer

A) neural networks. 
B) CBR. 
C) AI. 
D) intelligent agents. 
E) machine learning. 
A) neural networks. 
B) CBR. 
C) AI. 
D) intelligent agents. 
E) machine learning.

Question 2

While systems such as KWS can manage semistructured and unstructured information,enterprise-wide content management systems are designed to manage a firm's structured information.

Accepted Answer

A) True 
 B)False

Question 3

Because neural network applications cannot always explain why they arrive at a particular solution,they are not well suited for use in the medical profession.

Accepted Answer

A) True 
 B)False

Question 4

What is meant by the statement "knowledge is sticky"?

Accepted Answer

A) Knowledge is hard to move. 
B) Knowledge is universally applicable. 
C) Knowledge works only in certain situations. 
D) Knowledge is intangible. 
E) Knowledge is difficult to replace. 
A) Knowledge is hard to move. 
B) Knowledge is universally applicable. 
C) Knowledge works only in certain situations. 
D) Knowledge is intangible. 
E) Knowledge is difficult to replace.

Question 5

CBR is not well-suited for diagnostic systems in medicine.

Accepted Answer

A) True 
 B)False

Question 6

The text defines ________ as the flow of events or transactions captured by an organization's system.

Accepted Answer

A) information 
B) data 
C) wisdom 
D) knowledge 
E) experience 
A) information 
B) data 
C) wisdom 
D) knowledge 
E) experience

Question 7

What is an inference engine and what is the difference between forward chaining and backward chaining?

Accepted Answer

An inference engine is the strategy used

Question 8

Changing organizational behavior by sensing and responding to new experience and knowledge is called:

Accepted Answer

A) change management. 
B) knowledge leveraging. 
C) the knowledge value chain. 
D) machine learning. 
E) knowledge management. 
A) change management. 
B) knowledge leveraging. 
C) the knowledge value chain. 
D) machine learning. 
E) knowledge management.

Question 9

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

Accepted Answer

A) Fuzzy logic 
B) Intelligent agents 
C) Genetic algorithms 
D) Neural networks 
E) CBR 
A) Fuzzy logic 
B) Intelligent agents 
C) Genetic algorithms 
D) Neural networks 
E) CBR

Question 10

The set of business processes,culture,and behavior required to obtain value from investments in information systems is one type of:

Accepted Answer

A) knowledge culture. 
B) knowledge discovery. 
C) organizational and management capital. 
D) organizational routine. 
E) knowledge. 
A) knowledge culture. 
B) knowledge discovery. 
C) organizational and management capital. 
D) organizational routine. 
E) knowledge.

Question 11

Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.

Accepted Answer

Steps in the knowledge management chain

Question 12

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as:

Accepted Answer

A) neural networks. 
B) membership functions. 
C) inference engines. 
D) taxonomies. 
E) tags. 
A) neural networks. 
B) membership functions. 
C) inference engines. 
D) taxonomies. 
E) tags.

Question 13

Backward chaining is:

Accepted Answer

A) a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B) the programming environment of an expert system. 
C) a method of organizing expert system knowledge into chunks. 
D) a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E) a programming algorithm used to create a virtual world using VRML. 
A) a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B) the programming environment of an expert system. 
C) a method of organizing expert system knowledge into chunks. 
D) a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E) a programming algorithm used to create a virtual world using VRML.

Question 14

Which of the following is a tool for the management,delivery,tracking,and assessment of various types of employee learning?

Accepted Answer

A) Investment workstation 
B) Organizational learning system 
C) Employee enrichment system 
D) LMS 
E) Employee management system 
A) Investment workstation 
B) Organizational learning system 
C) Employee enrichment system 
D) LMS 
E) Employee management system

Question 15

Which of the following are the three major types of knowledge management systems?

Accepted Answer

A) MIS,DSS,and TPS 
B) CRM,SCM,and CAD 
C) DBMS,DSS,and ECM 
D) COPs,ECM,and MIS 
E) Enterprise-wide knowledge management systems,KWS,and intelligent techniques 
A) MIS,DSS,and TPS 
B) CRM,SCM,and CAD 
C) DBMS,DSS,and ECM 
D) COPs,ECM,and MIS 
E) Enterprise-wide knowledge management systems,KWS,and intelligent techniques

Question 16

Identify the three major types of knowledge management systems.Provide two examples of each.

Accepted Answer

The major types of knowledge management

Question 17

Systems that integrate different types of techniques,such as genetic algorithms,fuzzy logic,neural networks,and expert systems,into a single application are called ________ systems.

Accepted Answer

A) differential intelligence 
B) hybrid AI 
C) machine learning 
D) enterprise learning 
E) CAD 
A) differential intelligence 
B) hybrid AI 
C) machine learning 
D) enterprise learning 
E) CAD

Question 18

All of the following are typical components or capabilities of an ECM system except:

Accepted Answer

A) knowledge portals. 
B) communication tools. 
C) tagging tools. 
D) digital asset management. 
E) AR tools. 
A) knowledge portals. 
B) communication tools. 
C) tagging tools. 
D) digital asset management. 
E) AR tools.

Question 19

Expert systems:

Accepted Answer

A) are capable of solving wide ranges of problems. 
B) are based on DO WHILE rules. 
C) lack the general intelligence of human beings. 
D) share characteristics with mainframe computing. 
E) are used for knowledge discovery. 
A) are capable of solving wide ranges of problems. 
B) are based on DO WHILE rules. 
C) lack the general intelligence of human beings. 
D) share characteristics with mainframe computing. 
E) are used for knowledge discovery.

Question 20

VR systems:

Accepted Answer

A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) automate the creation and revision of designs. 
C) use machines to make solid objects. 
D) provide architects,engineers,and medical workers with precise,photorealistic simulations of objects. 
E) enable acquiring,storing,and disseminating knowledge documents in a virtual world. 
A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) automate the creation and revision of designs. 
C) use machines to make solid objects. 
D) provide architects,engineers,and medical workers with precise,photorealistic simulations of objects. 
E) enable acquiring,storing,and disseminating knowledge documents in a virtual world.

Apple's Siri application is an example of:

While systems such as KWS can manage semistructured and unstructured information,enterprise-wide content management systems are designed to manage a firm's structured information.

Because neural network applications cannot always explain why they arrive at a particular solution,they are not well suited for use in the medical profession.

What is meant by the statement "knowledge is sticky"?

CBR is not well-suited for diagnostic systems in medicine.

The text defines ________ as the flow of events or transactions captured by an organization's system.

What is an inference engine and what is the difference between forward chaining and backward chaining?

Changing organizational behavior by sensing and responding to new experience and knowledge is called:

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

The set of business processes,culture,and behavior required to obtain value from investments in information systems is one type of:

Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as:

Backward chaining is:

Which of the following is a tool for the management,delivery,tracking,and assessment of various types of employee learning?

Which of the following are the three major types of knowledge management systems?

Identify the three major types of knowledge management systems.Provide two examples of each.

Systems that integrate different types of techniques,such as genetic algorithms,fuzzy logic,neural networks,and expert systems,into a single application are called ________ systems.

All of the following are typical components or capabilities of an ECM system except:

Expert systems:

VR systems:

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Apple's Siri application is an example of:

While systems such as KWS can manage semistructured and unstructured information,enterprise-wide content management systems are designed to manage a firm's structured information.

Because neural network applications cannot always explain why they arrive at a particular solution,they are not well suited for use in the medical profession.

What is meant by the statement "knowledge is sticky"?

CBR is not well-suited for diagnostic systems in medicine.

The text defines ________ as the flow of events or transactions captured by an organization's system.

What is an inference engine and what is the difference between forward chaining and backward chaining?

Changing organizational behavior by sensing and responding to new experience and knowledge is called:

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

The set of business processes,culture,and behavior required to obtain value from investments in information systems is one type of:

Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.

The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as:

Backward chaining is:

Which of the following is a tool for the management,delivery,tracking,and assessment of various types of employee learning?

Which of the following are the three major types of knowledge management systems?

Identify the three major types of knowledge management systems.Provide two examples of each.

Systems that integrate different types of techniques,such as genetic algorithms,fuzzy logic,neural networks,and expert systems,into a single application are called ________ systems.

All of the following are typical components or capabilities of an ECM system except:

Expert systems:

VR systems:

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters