Exam 11: Managing Knowledge

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Which of the following stores descriptions of past experiences of human specialists in a database for later retrieval when the user encounters a situation with similar characteristics?

(Multiple Choice)
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VRML requires the use of a powerful server as well as large amounts of bandwidth.

(True/False)
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Which type of intelligent agent models the behavior of consumers,stock markets,and more,by seeing them as autonomous agents that follow relatively simple rules for interaction?

(Multiple Choice)
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Expertise is thought to be the collective and individual experience of applying knowledge to the solution of problems.

(True/False)
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Genetic algorithms:

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All of the following are considered to be knowledge workers except:

(Multiple Choice)
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________ knowledge exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

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CAD workstations:

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What is knowledge management? What types of knowledge might a company such as a taxi service have,and could a taxi service benefit from knowledge management?

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Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge,from top-level scientists to clerical and data workers.

(True/False)
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How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

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Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

(True/False)
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Which of the following techniques is used for knowledge discovery?

(Multiple Choice)
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All of the following are intangible assets of a firm except its:

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Expert systems are typically used in business in discrete,highly structured decision-making situations.

(True/False)
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Which of the following types of system enables organizations to digitize,index,and tag documents according to a coherent framework?

(Multiple Choice)
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Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

(True/False)
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For a firm,organizational resources are unnecessary to transform data into knowledge.

(True/False)
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A(n)________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

(Multiple Choice)
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Which of the following is not used to capture tacit knowledge?

(Multiple Choice)
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