Exam 11: Managing Knowledge
Exam 1: Information Systems in Global Business Today100 Questions
Exam 2: Global E-Business and Collaboration100 Questions
Exam 3: Information Systems,organizations,and Strategy100 Questions
Exam 4: Ethical and Social Issues in Information Systems100 Questions
Exam 5: It Infrastructure and Emerging Technologies100 Questions
Exam 6: Foundations of Business Intelligence: Databases and Information Management100 Questions
Exam 7: Telecommunications,the Internet,and Wireless Technology100 Questions
Exam 8: Securing Information Systems100 Questions
Exam 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications100 Questions
Exam 10: E-Commerce: Digital Markets,digital Goods100 Questions
Exam 11: Managing Knowledge100 Questions
Exam 12: Enhancing Decision Making97 Questions
Exam 13: Building Information Systems100 Questions
Exam 14: Managing Projects100 Questions
Exam 15: Managing Global Systems100 Questions
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Which of the following stores descriptions of past experiences of human specialists in a database for later retrieval when the user encounters a situation with similar characteristics?
(Multiple Choice)
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VRML requires the use of a powerful server as well as large amounts of bandwidth.
(True/False)
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Which type of intelligent agent models the behavior of consumers,stock markets,and more,by seeing them as autonomous agents that follow relatively simple rules for interaction?
(Multiple Choice)
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Expertise is thought to be the collective and individual experience of applying knowledge to the solution of problems.
(True/False)
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All of the following are considered to be knowledge workers except:
(Multiple Choice)
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________ knowledge exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.
(Multiple Choice)
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What is knowledge management? What types of knowledge might a company such as a taxi service have,and could a taxi service benefit from knowledge management?
(Essay)
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Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge,from top-level scientists to clerical and data workers.
(True/False)
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How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.
(Essay)
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Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.
(True/False)
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Which of the following techniques is used for knowledge discovery?
(Multiple Choice)
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All of the following are intangible assets of a firm except its:
(Multiple Choice)
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Expert systems are typically used in business in discrete,highly structured decision-making situations.
(True/False)
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Which of the following types of system enables organizations to digitize,index,and tag documents according to a coherent framework?
(Multiple Choice)
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Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.
(True/False)
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For a firm,organizational resources are unnecessary to transform data into knowledge.
(True/False)
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A(n)________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.
(Multiple Choice)
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Which of the following is not used to capture tacit knowledge?
(Multiple Choice)
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