Exam 16: Internet Resource Tools

A(n) ____ is a Web-based log, or journal.

Before posting articles to a newsgroup, users should read the ____________________ files, which are a common method of providing guidance on questions that users are likely to ask.

____________________ allows users to exchange messages immediately, even while they are working in another program or application.

Search engines use a specialized computer program called a _____ that travels from site to site indexing, or cataloging, the contents of the pages based on keywords.

IRC is a multichannel system supported by servers that enable conversations, group or individual, on a worldwide basis.