Exam 1: Introduction to Systems Analysis and Design

_________________________ programs run on a company intranet and enable users to share data, collaborate on projects, and work in teams.

Because it focuses on processes that transform data into useful information, structured analysis is called a(n) ____ technique.

A(n) ____ describes the logic that programmers use to write code modules.

Because they focus on a longer time frame, middle managers need less detailed information than top managers, but somewhat more than supervisors who oversee day-to-day operations.

Business support systems ____.

Internet-based commerce is called _________________________ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).

MATCHING Identify the letter of the choice that best matches the phrase or definition. -Describes data structures and design.

When Maddy sits down at the first meeting at which the first group is gathering, she hears them discussing the feasibility study in which they are currently engaged. She knows, then, in which phase of the SDLC this team currently is. Which phase is it?

____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.

It is a new day at the firm. Roark has been in place for a few weeks, strengthening the communications skills of his employees, getting them to work much better together. Now, the challenge that he faces is not an internal one; it lies with the client, which is increasingly showing itself to be incapable of sticking with decisions. Roark, based on his past experience with other clients like this, is afraid that the client will throw them a curveball and want to make changes late in the game - but that they also will be unwilling to absorb the costs of those changes. For this reason, Roark eliminates which of the following methods of development?

Traditional companies sometimes are called _________________________ companies because they conduct business primarily from physical locations.

Examples of company-wide applications, called ____, include order processing systems, payroll systems, and company communications networks.

The ____ group typically provides leadership and overall guidance, but the systems themselves are developed by teams consisting of users, managers, and IT staff members.

-In the model of the SDLC shown in the accompanying figure, the ____ usually begins with a formal request to the IT department, called a systems request, which describes problems or desired changes in an information system or a business process.

Rapid application development focuses on team-based fact-finding. _________________________

The ____ method of developing systems produces code that is modular and reusable.

The systems implementation phase of the SDLC includes an assessment, called a(n) _________________________, to determine whether the system operates properly and if costs and benefits are within expectation.

Systems analysts use a process called ____ to represent company operations and information needs.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -Many knowledge management systems use this technique, which allows inferences to be drawn from imprecise relationships.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -The name for new business support systems that produced valuable information, in addition to performing manual tasks; their primary users were managers.